Software Sales down?

I can't make an online purchase!

https://www.stardock.com/products/iconpackager/
from Stardock Forums

Greetings and salutations, Stardock crew!

Like the picture depicts, I have been attempting to buy IconPackager for the past two days, but each time, it fails.  It seems like none of the credit cards I've tried have been approved.  I find it quite annoying.  I am quite frustrated and need someone's help.🙏  My only intention is to purchase this software prior to the trial period ending.  🤩Stardock is amazing!  If this had been included, I would have bought object dock even though I already have about everything. 😆  Thank you very much for taking the time to address this matter with me.  Nothing has worked, and I have exhausted all possible solutions.

credit card failed stardock software
4,088 views 3 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant

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Reply #2 from Stardock Forums Top

Mission success, finally!!! B) Thank you very much basj for the link.  I was finally able to just get it to go through so it turns out I can close my created ticket.  I hope you have a wonderful day and weekend!!!  :grin:  

Sins of a Solar Empire: Rebellion
Reply #3 from Stardock Forums Top

Great, really glad it get sorted out. Have a awesome day and weekend too.

Thank you,

Basj,
Stardock Community Assistant