Won't accept payment after 30 day trial

July 1, 2024 2:38 PM from

I have one day left on the 30 day trial period for Start11 and it is not accepting payment for the purchase. Please assist.

accounts and activation help

3,121 views 1 replies

Reply #1 July 1, 2024 8:07 PM from

Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant

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