Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. But, why you can't upgrade from Start11v1 to v2? Need more details please.

Thank you.
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Není možné povést platbu, i když jiné platební příkazy fungují bez závad.

----------------------

Google translate/moderator: It is not possible to make a payment, even if other payment orders work without problems.

Elemental: Reforged
Reply #3 from Stardock Forums Top

If somehow, the payment did not get accepted, please raise support ticket using the link below, use "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

 

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant