Account problem

from Stardock Forums

Hello, I create a user account. However, not with the email address under which I bought my products. I wanted to change this in order to be able to completely use the "Account Management" category in the account. To do this, I updated the email address in the account under which I also bought Stardock software. It was shown that I will receive an email to the new address to confirm the change. However, I don't get a message from Stardock so that my new email is taken over. I have repeated the process twice. But I don't get a message. Please help.

accounts and activation help
716 views 1 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14

Thanks
Basj,
Stardock Community Assistant