Fences Backup Registry Batch File Exporter Not Working

from Stardock Forums

Hi Stardock Support & Community,

I'm creating this forum post today regarding the registry batch file exporter not working.

I have followed Stardock's Tutorial in exporting the registry entries/files/keys, including where the batch file was provided, for user convienice. They also included a video, which I will link below. It demonstrates what's supposed to happen and what I have done. But, for me, everything is the same, except when I run the batch file, the registry entries/files/keys don't show up/appear in my documents folder.

For your information, I don't get any error message; everything in the command prompt dialogue is identical to the demonstration video, and it says it was successful, yet it wasn't.

I will provide the links to the tutorial and demonstration video below.

https://support.stardock.com/space/SHC/1416429609/Backup+of+Fences+Configuration+Settings

https://cdn.stardock.us/support/uploads/explorer_2023-01-19_12-13-10sdrohan.mp4

My Computer Specifications:
- Windows 11 Pro.
- Intel 13th Gen i5-13600K.
- NVIDIA GeForce RTX 4060 Graphics Card.
- 32GB of DDR5 RAM.
(I've listed what I think is important; if I need to include any other computer component or include specifics like the model of RAM or GPU/etc, please let me know).

I'd appreciate some assistance regarding my problems.

Thanks.

Kind regards,
Lazarus.

stardock fences fences 4 fences 5 forum issues error help backup registry asap
13,452 views 17 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Would it be possible that your security setting is blocking the script from doing its job?

Thank you.
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Nope, it still doesn't work. I just disabled my anti-virus, and it still doesn't work. I also, as usual, allowed administrator permissions/capabilities to the batch file/script.

Ashes of the Singularity II
Reply #3 from Stardock Forums Top

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #4 from Stardock Forums Top

After you run the registry export batch file (its fine to 'overwrite' them if you get a message asking you to), open Windows Explorer and paste this line into the path:

%userprofile%\Documents

Example:

Hit 'Enter' on your keyboard.

If these files are there...

...the export worked...

Please then follow the rest of the directions in the help doc.

Sean Drohan
Stardock Product Lifecycle Manager

 

Reply #5 from Stardock Forums Top

I tried this myself before contacting you, and I have tried it again now; it hasn't worked, and it's not there either/hasn't exported there either.

Reply #6 from Stardock Forums Top

Quoting LazarusTorbica, reply 5

I tried this myself before contacting you, and I have tried it again now; it hasn't worked, and it's not there either/hasn't exported there either.
End of LazarusTorbica's quote

You are doing this on the PC that has Fences installed and configured as you want it, yes?  That is a must or there is nothing to export.

What exactly are you pasting into the Windows Explore path and what is the result when you hit Enter after pasting?

Sean Drohan
Stardock Product Lifecycle Manager

Reply #7 from Stardock Forums Top

Yes, I 100% have Fences installed on the same PC I am trying to export from. The result says it has successfully exported, yet when I check my documents folder, it hasn't. The registry entries/keys are not there.

C:\WINDOWS\System32\cmd.exe

Fences HKCU was exported to: C:\Users\Lazarus PC\Documents\FencesHKCU.reg

Fences HKLM was exported to: C:\Users\Lazarus PC\Documents\FencesHKLM.reg

Press any key to continue . . .







Reply #8 from Stardock Forums Top

Did you paste this line into your Windows Explorer address bar?  Dont just click to where you believe 'Documents' is, actually paste this path into the Windows Explorer address bar.

%userprofile%\Documents

The reason I ask is this place can be different if you use OneDrive.

If you run the batch file again, is it asking you if you want to overwrite the files it already created?

At the end of the day, you can export the registry keys manually yourself.

Where the registry keys are in the document:

https://support.stardock.com/space/SHC/1416429609/Backup+of+Fences+Configuration+Settings#HKLM

This is an example of exporting 1 of them

Sean Drohan
Stardock Product Lifecycle Manager

 

Reply #9 from Stardock Forums Top

I apologise for the late response. I was away.

  1. Yes, I have. I have gone to both directories. Following your suggestion, I will post an updated screenshot below. I also do not have OneDrive installed and have never used OneDrive before, and have uninstalled that crap using CTT's Windows Toolbox Utility (Chris Titus Tech) when I first installed Windows on my Computer/PC, lol.

  2. No, the batch file is not asking me to overwrite the files it has already created. It just says this;

    C:\WINDOWS\System32\cmd.exe

    Fences HKCU was exported to: C:\Users\Lazarus PC\Documents\FencesHKCU.reg

    Fences HKLM was exported to: C:\Users\Lazarus PC\Documents\FencesHKLM.reg

    Press any key to continue . . .

  3. As you suggested, I will try exporting the registry entries/files/keys manually. I will update you on how it goes or if I encounter any problems.

  4. There are two registry entries/files/keys, not just one. Do I follow the same process to export them both, with your given tutorial/example, or do I need to use a different method to export each registry entry/file/key?


(When I press enter, the command prompt just closes itself).











Reply #10 from Stardock Forums Top

Quoting LazarusTorbica, reply 9

There are two registry entries/files/keys, not just one. Do I follow the same process to export them both,
End of LazarusTorbica's quote

Yes, same Export process, a different location is all.

Sean Drohan
Stardock Product Lifecycle Manager

Reply #11 from Stardock Forums Top

Do I also export all of those other registry sub-entries/folders/files/keys, as well as the original registry entry/key path that was included in the tutorial? (In the screenshots attached below to this message).

https://support.stardock.com/space/SHC/1416429609/Backup+of+Fences+Configuration+Settings#HKLM

And do I select the Export Range to 'All' or 'Selected Branch'?








Reply #12 from Stardock Forums Top

You want everything under the Fences key for each location.

Sean Drohan
Stardock Product Lifecycle Manager

Reply #14 from Stardock Forums Top

Quoting LazarusTorbica, reply 13

And for the Export Range? Do I select "All" or "Selected Branch"?
End of LazarusTorbica's quote

The default, 'selected branch' making certain you have selected the 'Fences' one.

Sean Drohan
Stardock Product Lifecycle Manager

Reply #16 from Stardock Forums Top

Quoting LazarusTorbica, reply 15

What happens if I select the "All" option in the Export Range?
End of LazarusTorbica's quote

LazarusTorbica, please follow the directions I have provided.

Sean Drohan
Stardock Product Lifecycle Manager

Reply #17 from Stardock Forums Top

Ah, yes, I didn't read it properly. My apologies. I will now attempt to export everything and reinstall Fences with the backup files I have gotten. I will update you on how it goes, if I am successful, or if I encounter any problems. Thank you.