Start 11 fails at showing taskbar correctly when dsiplay in changed in portrait mode

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Display portraitDisplay landscapeStart 11 fails at showing taskbar correctly when display in changed in portrait mode. I have a Microsoft Surface tablet/laptop that I use for display of printed music on stage. When I turn the device 90 degrees to be in portrait mode, the display becomes all wrong, and all functionality is gone.

The behaviour is not always the same, but occurs somewhat differently each time. It appears to have been introduced in one of the latest updates/upgrades, since a few months ago there was no problem with it at all.

See attached screen images, on top the wrong display in portrait mode, below that the normal landscape mode.

395 views 3 replies
Reply #1 from Stardock Forums Top

Hello,

Sorry to hear you are having issues. Please try, uninstall Start11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back.

If the issue still appear, we need to know more information.

  1. Windows full version and OS Build number. Use Winver.exe to get these numbers.
  2. Start11 full version number installed.
  3. If you do restart "explorer.exe" after the orientation change, does the issue resolve. For reference: https://www.howtogeek.com/198815/use-this-secret-trick-to-close-and-restart-explorerexe-in-windows/

Thank you,

Basj,

Stardock Community  Assistant

Reply #2 from Stardock Forums Top

Hi,

After uninstalling Start11, restart of pc, and reinstalling the issue seems to have disappeared. Thanks you very much for the assistance!

Sins of a Solar Empire II
Reply #3 from Stardock Forums Top

Great, glad to hear that.

Thank you,

Basj,

Stardock Community  Assistant