Problems with log in/log out

from JoeUser Forums
I'm here using IE, my WC Browser is closed and I'm not logged in on it anyway.

I'm logged in and when I want to update my personal info it displays the following:

For security purposes, you must first be logged in before you can access your account properties.
Use the form below to log in to your Stardock.net Account.

Once I go through the paces, it says: "log in failed"!

All the while I know I'm logged in because I can see "Welcome Lady Aarielle!" at the top.
Any suggestions?
3,730 views 10 replies
Reply #2 from WinCustomize Forums Top
I'm having the same problem...


Bump.
Siege of Centauri
Reply #3 from WinCustomize Forums Top
I used to have same problem. But it is now seems to be fixed. All you have to do it to logout onece and then login again.
Reply #4 from WinCustomize Forums Top
I've tried logging out, clearing cookies, history, etc..... but the problem persists.
Reply #5 from WinCustomize Forums Top
Yesterday, I uploaded a screenshot and was approved..... I mention this because if I was not logged in I would not have been able to do this. So, I tried to go to my "personl info" yet againand met with the same annoying problem:

For security purposes, you must first be logged in before you can access your account properties.
Use the form below to log in to your Stardock.net Account.

Once I go through the paces, it says: "log in failed"!

What is going on?
Reply #6 from WinCustomize Forums Top
In this case the "log in failed" prompt is the 'bug....login at the prompt, change what you want and click update...the "log in failed" prompt comes up, but your changes will take...
Reply #7 from WinCustomize Forums Top
i have the same problem and and i try to fix my profile but it tells me iam not logged in, they have mme as a 21 yr. old male i will take the 21 but not the gender. no matter what i do i cant fix it.
Reply #8 from WinCustomize Forums Top
...try it using SDC....

Posted via WinCustomize Browser/Stardock Central
Reply #9 from WinCustomize Forums Top
Three cheers for YRAG!!

You did it, as usual, thanks!!
It only worked through SDC.
Reply #10 from WinCustomize Forums Top
Yrag knows all