Bink videos make me CTD

September 19, 2003 12:48 AM from

Greetings all,

I have always had frequent CTDs, but with 1.10.072, there are so many more that they are making it impossible for me to play the game.

I enabled SmartException and I'm seeing consistent access violations, sometimes in the galciv module, sometimes in the bink dll.

I had the drengin.net beta, which had fewer crashes. It seems that whatever is causing the crash was introduced between the 1.10 release and the 1.09C beta. =(

I'm posting the exception report. I hope this isn't poor netiquette.

Stardock SmartException Logging Information
-------------------------------------------

OS Version : Windows 2000
Video Card : MSI MS-StarForce GeForce4 MX 460 (NVIDIA GeForce4 MX 460)
Application Exception code: C0000005 ACCESS_VIOLATION
Crash Addr: 005A0C60 01:0019FC60 C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe

Processor Registers (x86):
EAX:FFDFFFDF
EBX:110088A8
ECX:0002F1BE
EDX:00000000
ESI:116A8E42
EDI:05305C38
CS:EIP:001B:005A0C60
SS:ESP:0023:0012FCD0 EBP:FFFE8721
DS:0023 ES:0023 FS:003B GS:0000
Flags:00010286

Current Application Call Stack:

Addr Frame Logical addr Module Name
---------------------------------------------
005A0C60 FFFE8721 0001:0019FC60 C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe

Debug information for each stardock app follows ....

Stardock SmartException Logging Information
-------------------------------------------

OS Version : Windows 2000
Video Card : MSI MS-StarForce GeForce4 MX 460 (NVIDIA GeForce4 MX 460)
Application Exception code: C0000005 ACCESS_VIOLATION
Crash Addr: 00413ECA 01:00012ECA C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe

Processor Registers (x86):
EAX:C73F7252
EBX:7FFDF000
ECX:C73F7252
EDX:1AF07D00
ESI:00000000
EDI:006C0069
CS:EIP:001B:00413ECA
SS:ESP:0023:0012660C EBP:00126610
DS:0023 ES:0023 FS:003B GS:0000
Flags:00010282

Current Application Call Stack:

Addr Frame Logical addr Module Name
---------------------------------------------
00413ECA 00126610 0001:00012ECA C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe
0053C8CD 0012661C 0001:0013B8CD C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe
0050ED00 0012F17C 0001:0010DD00 C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe
004A9A1A 0012F588 0001:000A8A1A C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe
004A9C26 0012FE6C 0001:000A8C26 C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe
004FEAB3 0012FE90 0001:000FDAB3 C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe
004FEBC1 0012FEB8 0001:000FDBC1 C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe
005065A8 0012FED4 0001:001055A8 C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe
005007BF 0012FEF8 0001:000FF7BF C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe
00524830 0012FF0C 0001:00123830 C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe
0058BF77 0012FF34 0001:0018AF77 C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe
005C691A 0012FFC0 0001:001C591A C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe
7C4E87F5 0012FFF0 0001:000077F5 C:\WINNT\system32\KERNEL32.DLL

Debug information for each stardock app follows ....

Stardock SmartException Logging Information
-------------------------------------------

OS Version : Windows 2000
Video Card : MSI MS-StarForce GeForce4 MX 460 (NVIDIA GeForce4 MX 460)
Application Exception code: C0000005 ACCESS_VIOLATION
Crash Addr: 0044527A 01:0004427A C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe

Processor Registers (x86):
EAX:00000000
EBX:00155428
ECX:00000000
EDX:08955DA7
ESI:00000000
EDI:00000202
CS:EIP:001B:0044527A
SS:ESP:0023:0012FC18 EBP:0012FC1C
DS:0023 ES:0023 FS:003B GS:0000
Flags:00010296

Current Application Call Stack:

Addr Frame Logical addr Module Name
---------------------------------------------
0044527A 0012FC1C 0001:0004427A C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe
004EB93C 0012FC38 0001:000EA93C C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe
004FE43C 0012FC58 0001:000FD43C C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe
0047ACA2 0012FC9C 0001:00079CA2 C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe
0047B38B 0012FCA8 0001:0007A38B C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe
0045A868 0012FD10 0001:00059868 C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe
0045A008 0012FD2C 0001:00059008 C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe
0056D27E 0012FD48 0001:0016C27E C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe
0056D501 0012FD60 0001:0016C501 C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe
00569520 0012FD8C 0001:00168520 C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe
0058C9D1 0012FDC0 0001:0018B9D1 C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe
77E12CA8 0012FDE0 0001:00001CA8 C:\WINNT\system32\USER32.DLL
77E152E6 0012FE04 0001:000042E6 C:\WINNT\system32\USER32.DLL
77E15362 0012FE24 0001:00004362 C:\WINNT\system32\USER32.DLL
5101EA58 0012FE50 0001:0001DA58 C:\WINNT\system32\DDRAW.dll
77E12CA8 0012FE70 0001:00001CA8 C:\WINNT\system32\USER32.DLL
77E12DC5 0012FEFC 0001:00001DC5 C:\WINNT\system32\USER32.DLL
77E1577D 0012FF34 0001:0000477D C:\WINNT\system32\USER32.DLL
005C691A 0012FFC0 0001:001C591A C:\Program Files\Strategy First\Galactic Civilizations\galciv.exe
7C4E87F5 0012FFF0 0001:000077F5 C:\WINNT\system32\KERNEL32.DLL

Debug information for each stardock app follows ....

Stardock SmartException Logging Information
-------------------------------------------

OS Version : Windows 2000
Video Card : MSI MS-StarForce GeForce4 MX 460 (NVIDIA GeForce4 MX 460)
Application Exception code: C0000005 ACCESS_VIOLATION
Crash Addr: 3001C1BB 02:0000D1BB C:\Program Files\Strategy First\Galactic Civilizations\binkw32.dll

Processor Registers (x86):
EAX:03030303
EBX:00AEAFFD
ECX:0000000C
EDX:00000004
ESI:00000003
EDI:FFFF8B1E
CS:EIP:001B:3001C1BB
SS:ESP:0023:0012F614 EBP:0012F934
DS:0023 ES:0023 FS:003B GS:0000
Flags:00010207

Current Application Call Stack:

Addr Frame Logical addr Module Name
---------------------------------------------
3001C1BB 0012F934 0002:0000D1BB C:\Program Files\Strategy First\Galactic Civilizations\binkw32.dll
00AE3B27 00AE39A0 0000:00000000

585 views 10 replies

Reply #1 September 19, 2003 1:03 AM from

Stardock Forums Top

Try updating to 1.10A.073.

~SDC~

Reply #2 September 19, 2003 1:04 AM from

Stardock Forums Top

yeah yeah....what Ray said....he's so smart...and pretty....

If ya can't beat 'em...might as well be their lap dog

Reply #3 September 19, 2003 1:06 AM from

Stardock Forums Top

If ya can't beat 'em...might as well be their lap dog

End of quote

If you can't beat them, join them http://www.galciv.com/metaverse/empires.asp?id=329

~SDC~

Reply #4 September 19, 2003 1:12 AM from

Stardock Forums Top

Gah! I should have mentioned that I upgraded to 1.10A.073.

Reply #5 September 19, 2003 5:56 PM from

Stardock Forums Top

I had same problem with 1.05 and did this to fix it.
Look in galciv/movies directory and find the movie that crashes and rename it.
Example the first intro movie caused me to crash alot.
The name is intro.bik and I renamed it to disabledintro.bik.
This stopped alot of the startup crashes I was seeing.
Pay attention next time you crash when movie starts and try renaming the file.

Reply #6 September 22, 2003 2:19 PM from

Stardock Forums Top

If you're getting crashes with bink videos, it's one of two things:

1) something like Quicktime took over your bink associations. go to www.radgametools.com and download the bink toolset. Installing it should re-claim your associations.

2) you're having some kind of audio conflict. WinDVD and winamp3 are known to have bad codecs. What media players do you have other than Windows Media Player?

Updating sound and video drivers can sometimes help, too.

Reply #7 September 22, 2003 5:19 PM from

Stardock Forums Top

Aha! I do have winamp2 installed, but it is a recent install. Is it likely that they packaged some new (and possibly faulty) codecs with the old WA2 binaries? I uninstalled winamp, but it didn't bother to remove any codecs.

Is anyone aware of specific codecs that cause problems? If I knew which ones were troublemakers, I am pretty certain I could remove them explicitly from the control panel.

Reply #8 September 22, 2003 10:19 PM from

Stardock Forums Top

Don't know, but I'm looking for the fix for this. Had a great history of being CTD free... In 1.10, only had that coded accident of clicking a survey ship. 1.10A corrected that. Got in a GAME under 1.10A fine. Then, today, before firing up GalCiv, I started StarDock Central. It auto-updated with 3 quick files, and now, no more GalCiv!

I've reported this in the 1.10 bug thread (stickied), and tried everything that Ray was helpful enough to search out and find (like CariElf's advise).

I went so far to rename both intros to .old, and try that, and that just results in a very fast CTD.

So even the setup screen, in both GalCiv.exe and GalCivW.exe are now crashing.

I'm sure Star Dock will get us straightened out quickly. They've always been very great in the past at doing so.
[Message Edited]

Reply #9 September 23, 2003 9:42 AM from

Stardock Forums Top

Clutching for straws here..

Have you installed any other game that uses bink..

I've had problems where i've installed old games with old binkw32.dll files.

Most games will(and should) put this file in the game directory that you are currently installing and will not affect other games. If it is put in a windows system directory it can make other games to use the wrong dll file and cause electron chaos.

edit:too many words for one sentence.
[Message Edited]

Reply #10 September 23, 2003 5:03 PM from

Stardock Forums Top

Bakka... nope. The only thing that had changed between 1.10A working, and now GalCiv will not work, was that StarDock Central auto-updated, and then FORCED a reboot. Now, GalCiv no workie at all.

I've de-installed GalCiv, and tried older versions. No joy. Deinstalled those and tried reinstalling the latest. No joy.

Not sure what else to do. Not even my GalCiv of CD (version 1.00) will work. SDC has fried out something, but everything else I've tried still works. I downloaded the RadGameTools Bink package, and the Bink player in it has no problem playing any of the GalCiv bink movies... not Intro, sf_intro, Menu, StarBase_1 and StarBase_2 (whatever those files are REALLY named).

At a complete loss...

I've checked the registry and I didn not notice anything out of place in it for GalCiv or StarDock entries... just the sort of info you expect to see there. Well, that I do. Serial number, Player Name, Versions, etc.

Looks like I'm not going to be playing any more GalCiv for a while.

It's very odd. Everything is up to date, but it doesn't want to work. Maybe my computer just decided it doesn't like GalCiv? That's the only thing left, isn't it?

Any help or suggestions are *very* welcome...

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