A REAL crash problem with GaCiv

This message isn't just casual whining from a boy who tries to play with his father computer. I really am desperate.

The Game always crashes in few minutes after it has created the galaxy and the actual game starts. This happens when moving a ship, selecting technology, anytime, anywhere. After the crash, the game doesn't react to anything. Only the cursor moves, but nothing else works. The game cannot be left anyhow, so the only option is to reset computer.

I've updated every driver(graphics, sound, motherboard) and the game to its newest version. I cannot create a crash-log with Smart exception, because I cannot return to Windows after the crash. In other words, Smart exception isn't able to create a crash-log, because I always have to reset the computer after the crash.

The game is original and it has been tested on my friends computer and it worked fine. So the problem is my computer.

If you need more information, just ask.

AMD Duron 800
Asus Geforce 2 GTS
SBLive! 1024
Asus A7V motherboard
Windows 98SE
Sony 50x CD-ROM-drive
Direct X 9.0b(I've also tested 8.1, didn't help)

Thanks, Joel
302 views 2 replies
Reply #1 Top

#5 by Senator CariElf - 10/27/2003 11:50:43 AM

Also, if you have any media player programs other than Windows Media Player installed, like WinDVD, you could have some buggy sound codecs on your system. If you install SmartException from the Free stuff tab on Stardock Central, it will generate a crash log called GalCiv.exe.cra. If it's being caused by a buggy codec, it usually reports which file it is, and then you can remove it. You can send crash logs to me at [email protected]. Your dxdiag report may also be helpful.
End of quote


Hi Tao - the above answer if from an early thread about crashes (from you). Did you try mailing stardock ?

Sorry i can't be of any help - i hope your problems will be solved
Reply #2 Top

Why don't you run dxdiag and send the report to me with your debug.err file and a list of any media player programs that you have installed on your system other than Windows Media Player?

My e-mail [email protected].