Stardock chunk update problems - CariElf please help

I have 1.10A of galciv, and am trying to update the game through stardock. Whenever I press the update button next to galciv, it starts downloading for a few moments and then an error comes up these are the relevant details:
-- [Account] --------------------------------------------------------
First Name: Matt
Last Name: Bugbee
Email: [email protected]
Serial No: (omit)

-- [Installation] ---------------------------------------------------
Download: C:\Program Files\Stardock\SDCentral\data\public\gc1\production\gc1.xml
Result: Success
Load: C:\Program Files\Stardock\SDCentral\data\public\gc1\production\gc1.xml
Result: Success
Loading: C:\Program Files\Stardock\SDCentral\installed\gc1.xml
Result: Success
Download: C:\Program Files\Stardock\SDCentral\temp\Base\Data\UP_Issues\bonuspak.UPISSU_
Result: Skipped (already exists)
Download: C:\Program Files\Stardock\SDCentral\temp\Base\Data\UP_Issues\TechRevolution01.UPISSU_
Result: Skipped (already exists)
Download: C:\Program Files\Stardock\SDCentral\temp\Base\Data\UP_Issues\TechRevolution02.UPISSU_
Result: Skipped (already exists)
Download: C:\Program Files\Stardock\SDCentral\temp\Base\Data\achievements.im_
Error: Invalid chunk data (4040 : 1380). Redownloading chunk 0 (attempt 1). Request header: Range: bytes=0-
Error: Invalid chunk data (4040 : 1380). Redownloading chunk 0 (attempt 2). Request header: Range: bytes=0-
Error: Invalid chunk data (4040 : 1380). Redownloading chunk 0 (attempt 3). Request header: Range: bytes=0-
Result: Failed (attempt 1)
Download: C:\Program Files\Stardock\SDCentral\temp\Base\Data\achievements.im_
Error: Invalid chunk data (4040 : 1380). Redownloading chunk 0 (attempt 1). Request header: Range: bytes=0-
Error: Invalid chunk data (4040 : 1380). Redownloading chunk 0 (attempt 2). Request header: Range: bytes=0-
Error: Invalid chunk data (4040 : 1380). Redownloading chunk 0 (attempt 3). Request header: Range: bytes=0-
Result: Failed (attempt 2)
Download: C:\Program Files\Stardock\SDCentral\temp\Base\Data\achievements.im_
Error: Invalid chunk data (4040 : 1380). Redownloading chunk 0 (attempt 1). Request header: Range: bytes=0-
Error: Invalid chunk data (4040 : 1380). Redownloading chunk 0 (attempt 2). Request header: Range: bytes=0-
Error: Invalid chunk data (4040 : 1380). Redownloading chunk 0 (attempt 3). Request header: Range: bytes=0-
Result: Failed (incorrect file size)
Installation aborted (failed)


Is there anything to be done?

[Message Edited]
247 views 3 replies
Reply #1 Top
I was having this issue as well. I emailed tech support and they were able to provide me with a fix. There was an alpha release of the Stardock Central they gave me. I would suggest contacting them.