Error during subscription purchase

from WinCustomize Forums
I finally broke down and bought a WinCustomize subscription. An error occurred after entering billing information, though. Is there anyone available tonight to sort this out - so that I know whether it went through, or if I need to do it again?

Thanks
3,286 views 8 replies
Reply #1 from WinCustomize Forums Top

I wouldn't do it again until  you spoke with mailto:[email protected] 

You might check your email and see if any confirmation message has been sent.

Reply #2 from WinCustomize Forums Top

I don't think anyone is available with access to the kind of information that can help you during off hours. 

Welcome aboard though, I am sure you will think it's worth the wait.

Galactic Civilizations IV
Reply #3 from WinCustomize Forums Top
Okay. It said something to the effect of "the next pag you will see will have [important information]", but all the screen showed was a thank you and an error message.

nothing in my email, so I'll send a message to your link.
Thanks GoodMorphing, tho' its shaky right now

(to everyone: sorry if I came across as bossy, heh heh)
Reply #4 from WinCustomize Forums Top
i saw nothin bossy in ur post, it was very polite
Reply #5 from WinCustomize Forums Top
Nope nothing bossy, and you have plenty of space to keep on downloading until you get this sorted.
Reply #6 from WinCustomize Forums Top
LOL, thanks HG!

Being frantic & anxious while asking a question sometimes doesnt come out right. (Like its the end of the world or something) Glad to hear it was okay.

Nope nothing bossy, and you have plenty of space to keep on downloading until you get this sorted.

Wooohoo!
:tri1ogy rushes off to the galleries:
Reply #7 from WinCustomize Forums Top

Hey tri1ogy,

From what I can see your order did not go through. Looks like the system did not like an empty shipping country field.  I fixed that. Give it another try.

Reply #8 from WinCustomize Forums Top
Thanks for the info T-Man.

I was sure I filled that part in. Well, its official now (I think).