Still can't get GalCiv...

from Stardock Forums
This really blows. I've done everything and it's still not there... Yes I have registered and yes I have turned show betas on. Still nothing.
373 views 13 replies
Reply #1 from Stardock Forums Top
I asume you have tried to close all other software runing on your machine? If not, try to run only the explorer(desktop),systray and the DGM.
Reply #2 from Stardock Forums Top
Wyrenn,

Thats a good idea (sure you have done it anyway!) but if you have popup stoppers, antivirus stuff, firewalls or even stuff like icq etc it may cause DGM a problem - I couldnt download it for a while but then it started working - wish I could remember what I did!
Sins of a Solar Empire II
Reply #3 from Stardock Forums Top
The other games show up but not GAlCiv?
Reply #5 from Stardock Forums Top
So what, am I doomed to never play this game? Have I wasted 60 dollars? (Canadian mind you, but still a lot for something that doesn't work..)
Reply #6 from Stardock Forums Top
I've had problems with downloading things here in the pase. AOL really is not the sort of place you should be trying to connect to an ASP from in the first place though, so I doubt there's much I could relate that would be of help.

(For reference, the OD.net CM still intermitently fails, or to be more accurate, intermitently works.)

In any case, Stardock does have a history of finding some way to take care of problems like this, so it's more a matter of time and method then succeed or fail.
Reply #7 from Stardock Forums Top
You stated in your previous thread that your
subscription expired 23/03/2001.

I think this may be the main problem.
Brad (or someone at Stardock) should look into this.
Reply #8 from Stardock Forums Top
Problems with reported expired accounts are mostly connectivity problems. The DGM-client cant access the server. Have any stardocker's instructed you to start DGM with the debug parameter and send them the results?

What kind of internet connection do you have? Do you use a personal firewall or your ISP's/corporate proxy?
Reply #9 from Stardock Forums Top
Yeah, it does say that the server is not available all the time. No one from stardock has told me anything.. and I'm STILL waiting for a return email about this. I've got ADSL, no firewall (to my knoledge) and I have no idea what proxy I use... because I am dumb.
Reply #10 from Stardock Forums Top
If you mailed them at the support address, it may take a few days. They have apparently been a bit busy recently, and under normal conditions, the turn around can be areound two buisness days.

That having been said, most DSL connections do have either a firewall, a proxy, or a router somewhere. The first two frequently cause problems which may or may not be easy to resolve, and the later can cause problems in certain situations, and I wouldn't be surprised in the DGM was one such case. I know of a few people who I have a hard time sending things to by any method other than e-mail that is likely cause by their router.
Reply #11 from Stardock Forums Top
Wvrenn email [email protected], tell him I sent ya. ;)

He'd know more than anyone.
Reply #12 from Stardock Forums Top
Bump for Exodius to see.
Reply #13 from Stardock Forums Top
What was wrong here was I had typed my serial number in lower case... and the DGM at the time couldn't understand that. I had to keep on entering my number and it never worked. Finally when I deleted my serial number off of my registry and re-entered it in capital letters, it finally worked...