SDC Support Team SUCK

from WinCustomize Forums
Just a note to voice my disapointment with SDC support team...You guys SUCK ASS...I guess there's not one Geek sitting at a desk who can figure out why my account is not active even tho it's only been a few months since Iv'e had the account...End result is that this was just a waste of money and time...
desktopx
7,650 views 25 replies
Reply #2 from WinCustomize Forums Top

Perhaps you would care to be a little more constructive in your note. Like explaining what seems to be the problem and whether you've contacted [email protected] and what their feedback was?

Your account record appears fine from what I can see. Install Stardock Central from storage.stardock.com/files/sdcentral_setup.exe and configure it with your email address and Stardock.net password.

It should pull the records automatically and let you download and install your purchases. If it's not, then is it prompting with an error? Email [email protected] the login.txt file from the Program Files\Stardock\SDCentrl directory and we'll see what it's trying to do. You'll need to let it have access to the Internet through your firewall, local proxies, ad munchers, and whatever else you might have sitting there with a default DENY on letting things communicate with the network.

The Political Machine 2024
Reply #3 from WinCustomize Forums Top
If you read the post below this one it will explain what exactly the prob is...I did Email some dude named Nakor, who ever he may be, he assured me that he will look into over the weekend which has just passed...As always, when people say they will look into something, nothing ever gets done...So this is why I left this post...
Reply #4 from WinCustomize Forums Top
JohnnyPants:

I've read your other posts and I understand your frustration, however posting in the manner you did is counter-productive....sort of like shooting yourself in the head 'cause your foot hurts....

For what it's worth, this is the second time I've told you how to fix it and since your posts lack any feedback, I have no idea what you have or haven't done......

Drop your firewall until it activates and then re-enable it.
Reply #5 from WinCustomize Forums Top
some dude named Nakor? i know him. if he said he'll do something, rest assured it'll get done. it'll get done quicker if a more civilized attitude is displayed, though.
Reply #6 from WinCustomize Forums Top
Iv'e done that numerous time b4...Iv'e read other post's with people who have the same prob as me a while back...Some admin from Stardock would reset their account and all would be ok after that...So why is it that resetting my account cannot be done, which in my eyes would probably fix this prob...
Reply #8 from WinCustomize Forums Top
OK....here's the problem; you've made 3 posts and you have yet to say what the error is. This is how it works; you tell us and then we help. Are you seeing the concept...?
Reply #9 from WinCustomize Forums Top
yrag - you must be on drugs or cannot understand english. If you read the post below this one, it will explain what the problem is. I dunno wher ur from but try a course in ESL 101, it just may help you out...
Reply #10 from WinCustomize Forums Top

I'm Nakor, for reference purposes. And sometimes things slip my mind, like SDC support emails from 12:30 on a Friday night.

At the moment, given what you sent me on Friday, I would lean quite strongly to the problem being that you've put in a hotmail address for Stardock.net in Stardock Central. Yet your account record is @gmail.com.

Reply #11 from WinCustomize Forums Top

And for the record, if someone asks to see the error and is trying to help, don't go referring them to another post if it's something you could easily cut and paste. Or at least link to.

Reply #12 from WinCustomize Forums Top
Nakor- ok, so all I have to is change the Email account to the Gmail, and not the Hotmail, right, prob solved, I hope...
Reply #13 from WinCustomize Forums Top
Now you have that problem solved, you need to solve your rudeness problem
Reply #14 from WinCustomize Forums Top
...that Nakor dude is awesome.....


I'll be gone for a bit.....I have to go to english class at rehab ........
Reply #15 from WinCustomize Forums Top
JohnnyPant's, it has been a long time since I wrote a response to someone like you, but I just had to this time. I don't know where you are from, but you will have much better luck if you stop acting like a spoiled little kid and stop insulting everyone trying to help you. After all we only get back what we give. yrag is one of the most knowledgeable helpers on here. It would do you well to give him and the rest of those trying to help you, some respect. Now, try answering the questions with an intelligent and relevant answer.
Reply #16 from WinCustomize Forums Top
based on what nakor stated above, i'd say that if you use the gmail account address, all will be fine. and clwoods is right. yrag and nakor have helped hundreds of people each and deserve respect. btw, Merry Christmas, everyone.
Reply #17 from WinCustomize Forums Top
clwoods- yrag is one of the most knowledgeable helpers on here. hmmmmmmmm is that so, well he couldn't even understand what my original post had to deal with, as it was self explained...But anyways, the prob has been resolved.....
Reply #18 from WinCustomize Forums Top
JohnnyPants, you are the one who has a problem understanding. As I saw your post, everyone was bending over backward to help you. I have yet to see a direct answer to any of their questions. And yes, yrag, Nakor and KarmaGirl are 3 of the most knowlegeable helpers here. I think you just need to look through better eyes. Then you would see how silly and rude you are. Glad you got your problem fixed. Now you need to work on your attitude.

BTW, Merry Christmas Snidley and everyone!! Smile!
Reply #19 from WinCustomize Forums Top
41?

And still doesn't know how to act like an adult?
Reply #20 from WinCustomize Forums Top
JohnnyPants Guess you think it is really clever to be such an ignorant smart mouth with people who are trying to help you. Just remember no-one will offer to help again, and believe me, anyone who confuses e-mail addresses so easily and can't figure that out for themselves will need help again...  A suitable apology might go some way towards making amends
Reply #21 from WinCustomize Forums Top
eh, there probably won't be an apology until he realizes he's old enough to wear RealPants.
Reply #22 from WinCustomize Forums Top
Pretty funny how you try and pass this off as me having the prob, Nakor understood what the prob was and would look into it over the weekend. So I will assume if he understood the prob, all you other helpers would be as knowlegable as he, guess I was wrong on that...As for the Email account change, dunno what happened, but O'well. I would apologise if I was at fault, but im not...
Reply #23 from WinCustomize Forums Top

Problem solved...

yrag is in English class learning how to spell 'rehab'...

Nakor is around somewhere kicking a cat...

support at stardock.com are crying softly...

Citizen JohnnyPants now can look forward to years of community interaction where this will just fade in memory as an unfortunate entry point that could have been more civil....

Thread is now redundant....

Reply #24 from WinCustomize Forums Top

Oh...I really do think an apology IS in order...but that's entirely your choice.

Approximately three, actually....

Reply #25 from WinCustomize Forums Top
Nakor is around somewhere kicking a cat...


Maybe he should be somewhere kicking the asses of users of gmail and hotmail......hmmmm......
DD

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