Gargabee

Gargabee

Joined Last seen Member # 3309836
4 Posts 313 Replies 1,220 Reputation

[quote who="Scottyoung2" reply="2" id="3426973"] Sorry I did actually mean 3 computers but in the past had a history with laptops this month[/quote] Your ticket has been replied to. Please respond to it.

3 Replies 1,707 Views

[quote quoting="post"] When trying to register my purchased copy of fences I've received this message several times now. I've tried loading and launching the program as Adminstrator and restarting my computer. If I hit okay to the first error message it has (at one point) said I have had success but then when ever I try to create a fence it tells me my trial version has expired. I am now receiving another message that says I have hit the

2 Replies 2,685 Views

[quote who="sunsh0826" reply="18" id="3427049"] Good luck. I have purchased at least 10 programs including window blinds. I have been asking for months and still cant register or anything. Whats the deal with the gamestop app. What happened to impulse eversince this gamestop app I cant register or update anything.[/quote] I see accounts of yours but there are no registrations associated with them nor is there any purchase history associated with them. I was also unable to

19 Replies 23,829 Views

[quote who="Why3kay" reply="36" id="3426880"] Same problem here mate, too many test installs without the ability to deactivate before wipe... Maybe plan on adding in a deauthorize computer option like in itunes.. Thanks[/quote] Your ticket has been replied to. Please respond to it.

55 Replies 58,985 Views

Please see the following knowledgebase article on Object Desktop: https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/1/112/what-is-an-object-desktop-subscription If you buy the software outside of the subscription, you get all updates for that version that come out. When a major new version is released, typic

2 Replies 11,895 Views

[quote who="charless1956" reply="3" id="3426327"] Thanks, same issue here.[/quote] Sorry to hear you have the issue as well. If you are seeing it with version 2.12, please run the support tool and email it to us to create a ticket as I noted above so we can look into it.

14 Replies 12,322 Views

[quote who="jdheald" reply="14" id="3425890"] Hi, I am also receiving the "Maximum Activations Reached" message, following another Windows reinstall. Could you please reset this for me? Thank You. [/quote] I have created a support ticket for you. It will arrive in your email shortly. Please respond to it.

18 Replies 12,615 Views

[quote who="dang8" reply="33" id="3425899"] I'm having the same problem... sent in a support ticket. Is there a way to deactivate start8 before you format a computer? Thanks![/quote] [quote who="ttrifonopoulos" reply="34" id="3425904"] Hi. I have the same problem. Please reset my activation (modernmix)[/quote] Both tickets have been responded to.

55 Replies 58,985 Views

We thought we had nailed this down in the current version but it appears there are still conditions that trigger crashes. Best thing to do will be to open a ticket and include our support tool data. It will have the Fences debug data which we can pass to the devs to be looked at. Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe This is a tool that we use to gather relevan

14 Replies 12,322 Views

If you are not seeing the support tool .zip file on your desktop, please try the following. -Press the Windows key and the r key at the same time to bring up the run dialog. -Paste/type the following into the run dialog: %localappdata%\Temp\ This will open the temporary folder where the logs get placed. Locate a folder called SDSTool. If it exists, zip up this folder and attach it to your email.

4 Replies 14,870 Views

[quote who="pavelne" reply="6" id="3425654"] Hi I purchased the Start8 license on December 8th, but when I tried to activate it, I failed. It said "product activation could not write the activation signature". And I seeked help from your forum and people said I need to run it as administor. However, it failed again saying "maximum activation reached". I emailed you immediately, but clearly no one cared it seems. I hope you could help me fix this.[/quote] [quote who="

16 Replies 4,362 Views

Best thing to do will be to open a ticket and include our support tool data. It will have the Fences debug data which we can pass to the devs to be looked at. Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send the .zip file it creates

4 Replies 14,870 Views

[quote who="manish328" reply="7" id="3425563"] I am running the latest version as of today, version 2.12 I tried the solution from the first post and it hasn't worked for me. I am on Windows 8.1 any ideas? has Stardock looked into this?[/quote] We have worked quite a bit on reducing crashes. Sad to hear you are still seeing some. We will want to create a support ticket so we can look into this further for you. <p

8 Replies 23,757 Views

[quote who="mobilnyroyalowy" reply="4" id="3425414"] Hi. If you can please reset my counter. [/quote] Your ticket has been replied to.

16 Replies 4,362 Views

[quote who="hanzhihunt" reply="31" id="3425500"] I also have the same problem. My Ticket ID is: HMS-199-14901 and LLD-644-61816. Twice, no reply right now. Thanks.[/quote] I have merged your tickets together and have replied.

32 Replies 11,215 Views

[quote who="timsnewman" reply="3" id="3425580"] Having same problem. "product activation could not write the activation signature". and now "maximum activation reached". Ticket opened 2 days ago, no answer: Ticket ID: SMA-500-73421[/quote] Your ticket has been replied to.

4 Replies 4,775 Views

[quote who="francelipuzic" reply="30" id="3425613"] Hi everyone! I have the same problem... "maximum activations reached". My ticket # is OUI-654-83721. Regards, France[/quote] Your ticket has been replied to.

32 Replies 26,842 Views

Sorry to hear you are having trouble. It may have been a momentary glitch when you were initially trying. Please try the following. -Try to activate the trial again so as to trigger sending another activation email -Check your spam \ junk folder -If you have your mail forwarded from another web based account (hotmail, gmail), check that other account directly as well as its spam \ junk folder. -If you have an alternate email, please try using it instead.

5 Replies 5,480 Views