Gargabee

Reply to Updating in ObjectDock Stardock Forums

The date in Impulse is based around when we put that version on Impulse. There were some issues with prior builds and they were pulled.

Reply to How can I downgrade Sins from version 1.17 to v1.05? in Sins of a Solar Empire Stardock Forums

Unfortunately you cannot get any patch version earlier than the latest version if you had not created any prior archives. Going forward, what you can do is archive your installation so that you may roll back to a previous version if ever needed. To do this, click the Impulse orb in the upper left and then click 'Preferences'. Click the 'Archive & Install' listing on the left. You can toggle Impulse to automa

Reply to Change Email in Everything Else Stardock Forums

You bet. Log into https://www.stardock.com/accounts/accountsetup.asp?SDID=1&Hide=True and you will be able to change your email.

Reply to A Apple in ObjectDock Stardock Forums

A sasquatch stole it!

Reply to wrong version of ironclad in Technical Stardock Forums

Sins does not appear to be registered under this account of yours. If you have not registered the game, sign into Impulse and click the 'Register Product' button and fill in the info. If you already have the game registered under another account, sign into Impulse with that one to update.

Reply to Entrenchment offline reactivation in Stardock Games Stardock Forums

Some form of internet access is required to activate. If you do not have internet access on the machine you are activating on, you can follow the steps on this page for manual activation: http://www.impulsedriven.com/support/alternative_activation.aspx currently the "Website Activation" section is not yet implemented, so you can skip over it and go to the "E-mail activation" section.

Reply to Sins of a Solar Empire Bundle Key doenst work in Stardock Games Stardock Forums

andraspp, the games are listed on your account. You should be able to click the 'My Games' tab within Impulse to have access to them. You should not have to manually add the registration. For anyone still having this problem, please send an email to [email protected] so we can sort it out for you.

Reply to Entrenchment Problems in Technical Stardock Forums

I do not see Entrenchment listed under your account. If you had purchased with with a different email address you will need to have it merged into your account. Please send an email to [email protected] and list any potential email addresses you may have used so we can do this for you.

Reply to Corporate Proxy in Stardock Software Stardock Forums

Follow the steps on this page for manual activation: http://www.impulsedriven.com/support/alternative_activation.aspx Currently the "Website Activation" section is not yet implemented, so you can skip over it and go to the "E-mail activation" section.

Reply to nothing positive in Stardock Games Stardock Forums

We are always working to improve Impulse. What kind of problems are you experiencing with it?

Reply to Damaged CD in Sins of a Solar Empire Stardock Forums

Since you have the serial number, you can use Impulse to download the game to get you going for now. You can email [email protected] to inquire about a new disc. First, if you have not already done so, download and install Impulse from here: http://www.impulsedriven.com/impulse_setup_full.exe Sign in with your Stardock.net account and then click the 'Register Product' button within the 'My Games' tab. <

Reply to cant download impulse in Sins of a Solar Empire Stardock Forums

xwhoiwant2bex, here are both links for Impulse. Try out both to see if you can get one to go. http://www.impulsedriven.com/impulse_setup_full.exe http://www.impulsedriven.com/impulse_setup.exe <

Reply to Serial # /registration problem in Technical Stardock Forums

I have replied to your support ticket. You should be all set now.

Reply to Update failure in Stardock Games Stardock Forums

Try uninstalling Impulse, rebooting your PC and then installing from the latest full installer here: http://www.impulsedriven.com/impulse_setup_full.exe If you still have trouble, please send us ([email protected]) your Impulse error log along with your startup/dxdiag info as detailed here: https://forums.stardock.com/341573

Reply to You're Banned!: The Forum Game in Everything Else Stardock Forums

Banned for liking a smiley

Reply to I'm having problems running the SoaSE expansion.... in Stardock Games Stardock Forums

In the future, you can try to verify the installation of the game so that it may repair only the part that is necessary. To do this in Impulse, right click on the game in quesiton and choose 'Verify Installation'. This will check all of the files and if it finds something wrong it will tell you and prompt you to update.

Reply to HELP! Where is Stardock support? in Sins of a Solar Empire Stardock Forums

We were in office on the 6th. We were off on the 3rd however.

Reply to missing Entrenchment key in Stardock Games Stardock Forums

When you email in be sure to include any email addresses you might have used with us. Since Entrenchment does not show up on your account it was likely purchased under a different email and your accounts need to be merged. Thanks!

Reply to HELP! Where is Stardock support? in Sins of a Solar Empire Stardock Forums

Anyone still having this issue can either post in here or send an email to [email protected] As we get more into the week we get more caught up and response times become faster.

Reply to Re-installing entrenchment? in Sins of a Solar Empire Stardock Forums

What Punter17 said is correct. Download and install the full version from here http://www.impulsedriven.com/impulse_setup_full.exe and then sign in with your Stardock.net account.

Reply to Sins of a Solar Empire Bundle Key doenst work in Stardock Games Stardock Forums

Sorry for the trouble. The proper registrations should be on your account now. Please sign into Impulse again and click the 'My Games' tab to find them listed.

Reply to Error trying to re-install Sins of a Solar Empire in Stardock Games Stardock Forums

There is a chance that if you have antivirus/antispyware/firewall software installed that it is interfering with the download and throwing up this error. Try adding Impulse.exe as an exclusion in these types of apps if you have them. If you are unable to do this or if it does not help, you may need to temporarily disable them and then try again.</

Reply to Sins of a Solar Empire - Entrenchment not showing up for download in Sins of a Solar Empire Stardock Forums

It looks like you purchased Entrenchment using a different email than what your account is registered under. You can use the following tool to transfer the registration to youor main account. https://www.stardock.com/support/registrations/ You are going to transfer from the email that was used to purchase the game to the email which your main account is under. Once this is done you will have proper access to the gam

Reply to Demigod Favor Items in Stardock Games Stardock Forums

This is a bug and it is currently being looked into.

Reply to CD Key in Stardock Games Stardock Forums

privacy-policy22, I see Sins listed on your account already. You should not have to manually add the registration. When you sign into Impulse with the same account as you sign in here with, you should be able to click the 'My Games' tab and find access to your game. If it does not show up for some reason, try closing Impulse and running the following file: http://sd.stardock.com/curthendzell/fix_registrations.reg Make sure to follow the link in Internet Explorer, as othe