Dewie

Reply to A novel approach to support problems in Stardock Support General Stardock Forums

Stardock doesn't offer tech support via phone, as mentioned in the recording that you get when you call. Support can be had by writing in to [email protected]

Reply to Cannot Update Impulse in Stardock Support General Stardock Forums

CacheFly is one of our content servers. I can verify that the listed file is not infected, so this looks like a false positive. Likely AVG heuristics is picking up that the DLL can perform encryption (it's part of 7-zip). You may need to set an exception for Impulse in your antivirus for the installation to proceed.

Reply to is it possible to renew components of Object Desktop separately? in Stardock Support General Stardock Forums

You can't renew individual applications, as they are all included with the subscription. Generally speaking, you could only get 1, maybe 2, applications standalone for the price of a one year renewal.

Reply to Tabbed Dock closes Popupmenu in ObjectDock Stardock Forums

I wasn't able to reproduce this. If you have a right-click context menu open from the system tray tab, then the tab should not hide. Does disabling "Show dock when mouse is over dock" under Settings -> Tablled Dock -> Accessibility resolve the problem?

Reply to Elemental won't reinstall in Stardock Games Stardock Forums

This error is typically caused by antivirus software, or other real-time network traffic filtering, interfering with the download process. Try adding an exception to or temporarily disabling your antivirus software to see if it resolves the problem.

Reply to Anti Virus and DesktopX Gadgets in Stardock Support General Stardock Forums

That's the problem with heuristic-based scanning. I can verify that this is a false positive.

Reply to Can't Install Virtual Desktops in Object Desktop Stardock Forums

We'll need to take a look at your Impulse error log. Please send an email to [email protected] with the output zip from the following utility attached: http://sd.stardock.com/SDSupportTool.exe This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finish

Reply to Start menu position in ObjectDock Stardock Forums

[quote who="yowren" reply="9" id="2827272"]But how does it hinder its functionality as a menu? (I somehow think it's quite cool putting some subtle difference in the outlook of the start menu.)[/quote] It doesn't. It's literally just so that it looks better.

Reply to Start menu position in ObjectDock Stardock Forums

The start menu works correctly, but is missing the border and the background: http://screencast.com/t/m4losPsjheKp

Reply to NEED HELP WITH VENT in Demigod Stardock Forums

OMG-PACOVSUCKS, we changed your name for a reason. Changing it to offend someone has gotten you banned.

Reply to Once the engine is about right... in War of Magic Stardock Forums

[quote who="misterhamtastic" reply="5" id="2825984"]So I guess with 75 spells, you're shooting for a game total rivalling... Bard's Tale 2? It might be enough. Maybe the "levels" being kind of sparse made it seem worse than it is.[/quote] Also remember that some spells have a global mana maintenance cost. You have to decide now if the cost is worth it.

Reply to MODS in Demigod Stardock Forums

Cambokill, consider this a warning. Several of your replies in various threads have been demeaning, rude and even racist. Desist or you will be banned.

Reply to Once the engine is about right... in War of Magic Stardock Forums

This post should shed some light: https://forums.elementalgame.com/400367

Reply to Once the engine is about right... in War of Magic Stardock Forums

The spellbook is seeing a complete overhaul for v1.1.

Reply to two theme cannot exist at the same time? in MyColors Stardock Forums

It sounds like you're running the installer each time, which won't necessarily preserve themes. To get access to the other free MyColors themes please visit the following page: http://www.impulsedriven.com/explore/software/desktop/mycolors/free You will see each free theme listed. Click on whichever one y

Reply to Slow performance in Fences Stardock Forums

Thanks for your report. The developer is aware of the issue.

Reply to (Fences v1.01) Desktop Icon displaced when screen resolution changed. in Stardock Support General Stardock Forums

Please try enabling the 'per resolution' setting by right-clicking on your desktop, select 'configure fences': Step 1: http://screencast.com/t/8hGyyup2rQ Step 2: http://screencast.com/t/4s1dbeqsCb

Reply to Start menu position in ObjectDock Stardock Forums

It's hard to tell, because your start menu is green, but the section from "Help and Support" on up doesn't look the same as the rest of the start menu.

Reply to Dock doesn't stay in background in ObjectDock Stardock Forums

As Philly0381 and DrJBHL said, [email protected] or the support web-form are the only official support channels. Did trying Philly0381's suggestion resolve the problem?

Reply to Start menu position in ObjectDock Stardock Forums

Placing the taskbar on the bottom of your screen should fix the start menu position to the bottom.

Reply to (Fences v1.01) Desktop Icon displaced when screen resolution changed. in Stardock Support General Stardock Forums

Does the icon return to the fence after the resolution change after a few seconds?

Reply to (Fences v1.01) Desktop Icon displaced when screen resolution changed. in Stardock Support General Stardock Forums

Can you post a screenshot of what you are seeing?

Reply to Downloading purchased dream files in Stardock Support General Stardock Forums

Glad we could help

Reply to Black Screen When applying dreams in DeskScapes Stardock Forums

Also, do you have Fences installed on this machine? Note that Fences and Deskscapes don't tend to play well on Windows XP.

Reply to Downloading purchased dream files in Stardock Support General Stardock Forums

I see an Impulse account for you, as well as the registrations, so you need only follow Island Dog's link to download your dreams: https://forums.wincustomize.com/account/regs