Sorry Gary......I'm getting sidetracked
carolelee
My sister lives in Calgary(Abbydale)Justin.....can you phone her and guide her through this mess(contact me through e-mail for phone numbers)ok?
She knows a neighbor that has a computer......which is fine and good. To briefly change the subject....when she can access the net, it will take her to perfectnav.com and then can not find server.
Gary, her System Configuration Utility only came up twice(and she tried 8 times)and then it vanishes into thin air?
ok....hang-on
Could she bring up the task manager up in safe mode?
She is pretty green when it comes to computers......but I could guide her through it.
Do you mean safe mode?
No, she managed to get that far yesterday and it's not there(her kids ignored some updates)
No, she lives in Calgary and I'm in Sundre......I'm trying to guide her through these steps via telephone
yrag another problem, she can't access the internet......by time she gets there, her system shuts down .......this happens over and over again......I have tried to help her disable the worm first(as per Microsoft's instructions)and the next step is to bring up the task manager......but no such luck
yrag, she is running Norton and sasser is somehow stopping or disabling the scan.
Anyone know if you can get the Windows task manager to come up other than using the three finger salute(alt-ctrl-delete?) My sister has the Sasser worm and she can't get the task manager to come up......any ideas?
May in Alberta......well, put it this way, it feels like October....+8C and they are saying more wet snow this weekend We have already had a couple of cm of snow on Wednesday..........May in Alberta, all I can say is Go Flames Go <img src="http://images.stardock.com/images/smiles/hot.gif" border=0 ALIGN="absmiddle"
Ok then............congrats Kona
opps, don't know what happened.....sorry bout the double post