Abisnabidam

Abisnabidam

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Hi bogkas, Thanks for posting your experience with DesktopGPT. We're currently asking users with feedback/issues/bugs to refer and reply to the feedback thread when reporting issues with this new software. Please visit the designated link below, and follow the instructions under "Reporting an Issue," and reply with your issue over there: Desktop GPT 0.75 Feedback Thread I've also gone ahead and zipp

3 Replies 1,933 Views

Hi mikeblas, We've noted the duplicates on the order page and receipt to look into. Internal Ref: ODNT-8190 To answer your question as for the differences in the setup file names, there is no difference in the installers. They'll both give you the same SpaceMonger.exe file for your product. Thanks for the feedback, Adam McGuinness Stardock Customer Support Specialist

6 Replies 2,837 Views

[quote who="mikeblas" reply="4" id="3929597"] Thank you. What are the next steps? [/quote] The log (including this thread) is available for us to track and review internally. At this time, we have no schedule as to when it would be addressed if an issue is confirmed. You can keep this thread on your forum Watch List if you like. Adam McGuinness Stardock Customer Support Specialist

15 Replies 24,562 Views

Hi mikeblas, [quote who="mikeblas" reply="1" id="3929535"] Looks like the involved files are Windows AppStore reparse points . When SpaceMonger can't handle them, it gets blown out of the water and any hope of a meaningful space usage summary is lost. How can I open a support ticket about this? This bug makes the product unusable. [/quote] I'

15 Replies 24,562 Views

Hi elliotjw, If you're still experiencing this issue, please see our Help Center article: https://support.stardock.com/space/SHC/1811513364/Manually+Remove+an+Uninstalled+Stardock+Application I hope the included information there helps. Thank you. Adam McGuinness Stardock Customer Support

28 Replies 22,357 Views

[quote quoting="post"] Intermittently, Multiplicity cannot find any of my other PCS. I have had this issue on and off and the only thing that fixes this seems to be a fresh install. All of my 6 PCs are on private networks, all of my passwords match, I have rebooted all machines in various order, all of the IP addresses match, firewall is set to allow the program, and all pcs have the latest version of the software. I just had this working on all 6 yesterday and today, w

2 Replies 2,704 Views

Hello, I haven't been able to reproduce this either. Not on the Windows 11 system itself, nor in Sandbox. Something could be fundamentally different about my display (1920 x 1200 is my maximum resolution, for example). That being said, the closest I've been able to get to this happening on my end is by taking an automatic layout provided by Fences, moving it elsewhere, and then changing these outlined settings: <a title="https://cdn.stardock.us/suppo

31 Replies 35,696 Views

Hi Jlexandess, I'm sorry to hear you are having trouble with IconPackager. However, it looks like your issue is different than the original post here. Please check these guidelines for creating your own thread so that we can try to help you there: https://support.stardock.com/space/SHC/1387003955/Contacting+Stardock+About+IconPackager+Issues

9 Replies 12,603 Views

Hi MickLimprecht, I would suspect that you don't see this issue with the majority of the skins that are included in the base install of WindowBlinds. If so, and you can reproduce the issue with any of those skins, can you tell me which ones? Conversely, if it is a skin from WinCustomize, it very likely could be that the skin needs an update, and it would be prudent to contact the author of it. Adam McGuinness Stardock Customer Support Specialist

4 Replies 6,037 Views

Hi viniciusclt, We don't show that you purchased Groupy (any version) under the account you posted under. That said: What version of Groupy 2? What version of Windows? Is Groupy working at all for you? If you group notepad and windows explorer together, and save it, do they open in a group? Adam McGuinness Stardock Customer Support Specialist

4 Replies 5,465 Views

Hi krozig87, I could not reproduce your issue. The computer on right and PC1587 are the same PC, however each need to have their own unique HotKey. When I used each, as expected, they went to the correct PC (the left margin of the left-most monitor). If you believe you've set it up correctly and it just isn't working, try deleting them all and recreating them

2 Replies 2,363 Views

Hello gt2847c, Please follow these steps to purge/completely-remove your current installation: https://support.stardock.com/space/SHC/1349320730/Start+Menu+purging+and+re-installing Make sure you reboot once removed. Once booted back up, see if your issue reproduces this from a clean install through your account's download page: <a href="https://st

7 Replies 2,225 Views

Hi scheuerman21, I've just tried this with a fresh install of DeskScapes 10 (Version 10.03) on a similar build of Windows10 Pro. My attempts have all failed to reproduce your issue. One rudimentary step in troubleshooting would first be to verify that your app is running with the latest version. You might try uninstalling and reinstalling the latest from your account's product page. https://store.star

6 Replies 7,540 Views

Hi tonym3, I see what you mean. I've logged this internally. Internal Reference: ODNT-8146 Thanks for lettings us know. Adam McGuinness Stardock Customer Support Specialist

2 Replies 1,124 Views

[quote who="krafg" reply="4" id="3919912"] Fork and pull request created. Regards. [/quote] [quote who="krafg" reply="6" id="3928736"] Never was applied. I do not understand why. [/quote] It's likely that you created pull request to your own forked repo. You want to create a pull request to ours. Adam McGuinness Stardock Customer Support Specialist

9 Replies 5,232 Views