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Nocifer1337
Nocifer1337
Join Date 05/2008
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Am I missing something..?

May 15, 2008 5:59:13 AM from Stardock ForumsStardock Forums
3 days ago I decided to buy Windowblinds, and not knowing about Iconpackager I opted for the standalone WB offer. Then, I figured I'd like to have IP too, so I bought that one also as a standalone, for $15ish. I bought both products under the assumption that I'd have 1 year of free upgrades. So now I discover that I have to pay another $10 to upgrade IP to v4? Just 3 days after I spent $15 to buy v3? As the title says, am I missing something here?
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Nocifer1337
aufisch
Join Date 01/2002
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Reply #1 May 15, 2008 6:18:56 AM
from WinCustomize ForumsWinCustomize Forums
Usually, if you buy a standalon-version you are able to get free updates until the next full Version (eg: Iconpackager, from Version 3 to Version 3.99, but you don't get Version 4), independent on how long it takes for this new version to be developed (for some programs you might get updates for two years or longer).

However, since you bought Icon-Packager 3 only three days ago, you might (I have to add here that I am not a Stardock representative and I am therefore not sure)get a free upgrade to Icon-Packager 4.

I would suggest you ask Stardock sales (sales@stardock.com) whether that is possible or not. In my experience they are very helpful.
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Nocifer1337
NightTrainthedark
Join Date 07/2003
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Reply #2 May 15, 2008 6:30:22 AM
from WinCustomize ForumsWinCustomize Forums
If you download Impulse or Stardock Central, fill in your registration info, you should be able to update for free just as you thought.

You mat need to contact sales though if you have trouble.
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Nocifer1337
NightTrainthedark
Join Date 07/2003
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Reply #3 May 15, 2008 6:31:31 AM
from WinCustomize ForumsWinCustomize Forums
Your post wasn't there when I posted Aufisch.   
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Nocifer1337
aufisch
Join Date 01/2002
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Reply #4 May 15, 2008 6:34:31 AM
from WinCustomize ForumsWinCustomize Forums
It took about 10 minutes to stick.

Anyway, your method might work better. It's all for Nocifer's gain.
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Nocifer1337
Nocifer1337
Join Date 05/2008
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Reply #5 May 15, 2008 1:21:10 PM
from Stardock ForumsStardock Forums
I figured that I would have to pay for each major version update, but when I bought IP3 I didn't know IP4 was 3 days from release

Anyway, since I can't seem to update through SD Central (shows version 3.20.163) I guess I'll ask the kind folks of the sales department. By the way, ty both for your replies
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Nocifer1337
Nocifer1337
Join Date 05/2008
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Reply #6 May 15, 2008 1:50:42 PM
from Stardock ForumsStardock Forums
Just read at the IP4 support thread that SD are giving IP4 for free to everyone that bought IP3 after February 1st, but we can only get it through Impulse or as a standalone installer (through their site I presume). It makes sense now, SD wouldn't upgrade me and no matter how hard I tried, I can't seem to find where I must go to get the installer at the SD site. Thus, I thought I was s****d. Now I got Impulse, so all should be well ^^
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