Fences Pro won't configure

from Stardock Forums

I just bought Fences Pro and got it installed, but, like several others, I can't configure it. If I click on the "Customize Fences" icon, the "how to configure Fences" window pops up, but clicking on "Open Fences Settings" produces no response as near as I can see. Likewise, right-clicking on the desktop and then choosing "Configure Fences..." from the context menu seems to have effect.

I have uninstalled and reinstalled, I have run the registry cleaner file you recommended to someone else, I have stripped out impulse and Fences Pro and started from scratch -- none of these have worked. After four hours, I can't begin to configure the program. Unless you have some magic up your sleeve, how do I get my money back?

Running on Windows XP Professional SP3 on a reasonably new Dell laptop. 

I used to have Fences (free) running fine and when it started having problems I removed it from the system using Revo uninstaller and thought I'd move to Fences PRo - but still no love.

Has this problem been solved for any of the other people who have complained about the same thing?

fences
6,030 views 5 replies
Reply #1 from Stardock Forums Top

Others have reported this recently.  We will try to reproduce on Windows XP.

Zargon

 

Galactic Civilizations III
Reply #3 from WinCustomize Forums Top

Quoting electro1574, reply 2
Has any progress been made on this issue?  I'm having it on Windows 7 Pro 64-bit.

 Thanks. 
End of electro1574's quote
Progress has been made.  Contact us at [email protected] and we can see if it will help you.

Reply #4 from Stardock Forums Top

I'm also on Windows 7 x64, and having the exact same issue.  Tell me, Zubaz, what exactly is the point of a support FORUM if every answer is "Email us and we'll help you."  Generally, the point of having a FORUM is it's a place to SHARE solutions, not generate on-on-one conversations in a different medium.

Reply #5 from WinCustomize Forums Top

Quoting isochronous2, reply 4
Tell me, Zubaz, what exactly is the point of a support FORUM if every answer is "Email us and we'll help you." Generally, the point of having a FORUM is it's a place to SHARE solutions, not generate on-on-one conversations in a different medium.
End of isochronous2's quote

The Wincustomize.com/Stardock.com 'support forum' is where fellow users can seek/offer support.

In addition the forums are frequented by OFFICIAL Stardock Support Staff, however general one-on-one support is required to be direct via email, if outside assistance does not suffice...;)