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PeirceArrow
PeirceArrow
Join Date 06/2007
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could not get game to run on windows 8.1

June 21, 2015 12:40:01 PM from Ashes of the Singularity ForumsAshes of the Singularity Forums

The game starts, the menu comes up then picking quick start or campaign sends me to a greyed out screen and the game eventually dies.

video card is a AMD Radeon HD 6570, Playing on a dell 8300 16GB Ram, Intel 5-2400 3GHz Box if that helps.

I have tried to validate the local files which are valid, run in compatibility mode and still no luck.

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PeirceArrow
The_Gear
Join Date 10/2013
+98 sdsupport
Reply #1 June 22, 2015 10:18:30 AM
from Stardock ForumsStardock Forums

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PeirceArrow
thirdspace99
Join Date 02/2008
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Reply #2 June 22, 2015 3:51:33 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

you may need to upgrade your video card to  R9

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PeirceArrow
nicb1
Join Date 07/2010
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Reply #3 June 23, 2015 2:22:14 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Yeah i'm leaning towards saying that its the older GPU hardware causing the issue. It is possible that this may not be the case though.

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PeirceArrow
Kollok
Join Date 06/2015
+7 oxide
Reply #4 June 23, 2015 11:12:44 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Quoting ,
quoting post

The game starts, the menu comes up then picking quick start or campaign sends me to a greyed out screen and the game eventually dies.

video card is a AMD Radeon HD 6570, Playing on a dell 8300 16GB Ram, Intel 5-2400 3GHz Box if that helps.

I have tried to validate the local files which are valid, run in compatibility mode and still no luck.

 

I believe the HD 6570 only has 1 GB of RAM, it may not work with Ashes. 

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PeirceArrow
PeirceArrow
Join Date 06/2007
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Reply #5 June 23, 2015 8:18:14 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Actually the one I have is a 2GB version.
XFX HD 6570 650MHz 2GB DDR3 HDMI/DVI/VGA PCI-Express Graphics Card HD657XCLF2

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PeirceArrow
Kollok
Join Date 06/2015
+7 oxide
Reply #6 June 29, 2015 12:15:53 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Quoting PeirceArrow,
reply 5

Actually the one I have is a 2GB version.
XFX HD 6570 650MHz 2GB DDR3 HDMI/DVI/VGA PCI-Express Graphics Card HD657XCLF2

I don't know much about that card, 2GB DDR3 sounds suspiciously like it's trying to use main CPU memory which might be somewhat problematic. Supporting older budget cards that are borderline game cards in the founders will be sporatic especially given that driver updates for them are sometimes spotty. While I hesitate to recommend upgrades, any new APU or integrated Intel graphics will likly outperform this card. 

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PeirceArrow
tommarnk
Join Date 06/2015
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Reply #7 July 5, 2015 9:15:19 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums
that is a low end card, it has DDR3 onboard memory It does not use system memory, if it did it would have had HyperMemory in the name here is a similar one http://www.techpowerup.com/gpudb/b1524/asus-hd-6570-2-gb.html its way to slow on the memory bandwith front
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