AOTS Keeps Crashing

from AshesoftheSingularity Forums

I am trying to love this game, but I have been unable to play for more than 15 mins before it crashes.

Using DX11 I can play for around 10-15mins before the Game just hangs and I have to go to task manager and kill the procress

Using DX12 it crashes after 5 mins maybe, the Process closes its self and then I get a message saying "Display driver stopped responding and has recovered"

Is there anything I can do to fix / troubleshoot this problem, or help the devs fix this problem?

Thanks
Chris 

My specs are (All with the latest drivers)

Asus Z170 DELUXE
i7 6700K
Corsair Vengeance LPX 32GB DDR4 2400MHz
ASUS Strix GeForce GTX 970 (Driver version 358.50)
Intel 730 480GB
Corsair HX1000i
Windows 10 64bit Pro

 

 

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12,979 views 5 replies
Reply #1 from AshesoftheSingularity Forums Top

Hi.

i have had similar issue, AOTS crashes to desktop with no error, if you have anything overclocked, (including XMP profiles for the ram) reset to defaults. make sure the graphics card is also not overclocked.  if you have any monitoring software that can monitor memory cpu and gpu usage it might be worth monitoring in a separate screen if you have one. i use gpu-z  for gpu monitoring and just task manager cpu & memory.

i would be looking and the ram and gpu personally. with DX12 you will be defiantly be gpu limited, so that would be the component under the most stress. 

Reply #2 from AshesoftheSingularity Forums Top

Hi

Thanks aka_titan, that seems to have fixed my problem. Everything was stock but the GPU, I had that overclocked. So I reset it back to the default factory overclock and the game isnt crashing. I managed to play for a 30 solid mins :) Strange tho I have had that overclock for a long time now, played lots of games and even ran RealBench to stress the GPU and it never crashed. 

Thanks
Chris 

Sins of a Solar Empire II
Reply #3 from AshesoftheSingularity Forums Top

Quoting chrisbhammond, reply 2

Hi

Thanks aka_titan, that seems to have fixed my problem. Everything was stock but the GPU, I had that overclocked. So I reset it back to the default factory overclock and the game isnt crashing. I managed to play for a 30 solid mins :) Strange tho I have had that overclock for a long time now, played lots of games and even ran RealBench to stress the GPU and it never crashed. 

Thanks
Chris 
End of chrisbhammond's quote

 

With your overclock, in order to keep it going, did you have to have a specific piece of software running?  I know the MSI Gaming application, when it's displaying overlay with technical stats will make the DX12 version of the game crash immediately to desktop.

 

It has been my understanding that this is because "overlay" in DX12 isn't functioning properly yet.

Reply #4 from AshesoftheSingularity Forums Top

Quoting chrisbhammond, reply 2

Hi

Thanks aka_titan, that seems to have fixed my problem. Everything was stock but the GPU, I had that overclocked. So I reset it back to the default factory overclock and the game isnt crashing. I managed to play for a 30 solid mins :) Strange tho I have had that overclock for a long time now, played lots of games and even ran RealBench to stress the GPU and it never crashed. 

Thanks
Chris 
End of chrisbhammond's quote

Ashes does this:

 

With overclocking your card, you're may need to check your cooling solution and/or turn OC'ing off because Ashes, using DX12, is going to push your card all the way. Other games won't do it.  :grin:

Reply #5 from AshesoftheSingularity Forums Top

I did have the ASUS GPU TweakII running on a second monitor while running the game. However after I lowered the overclock down just a bit, 100mhz or so, AOTS runs fine for 60+ mins even with the software running.

When I did have the card overclocked the temperatures were only around 74c and the fans were only running around 40% duty. So I dont think it was a temperature problem, I think the problem is more of I pushed the OC too much or the game either with DX12 or DX11 was utilizing every part of the card unlike any other game I had tried?

Also I am not sure I believe that picture(Same computer better gaming), so DX11 was only using 1 of my 1664 cuda cores in my video card? This picture must be a rough generalization showing that DX12 can better use all cores in your GPU?