Can't activate my product

July 28, 2020 10:19 AM from

Hi There! I bought a key for Object Desktop two days ago, but it's not working. When I put the key into any of my products, it says the key isn't associated with my account. But I bought the key while I was logged in on my account! I even checked my paypal email, and it's the same email I use for my stardock account. Even emailing the keys to my account doesn't work. Can you help me figure out what email address is associated with this order?

My key is xxxxxxxxxxxxxxxxxxxxxxxx

Order Reference STARDOCK200726-4441-44746

Thanks.

1,242 views 1 replies

Reply #1 July 28, 2020 10:23 AM from

Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please do not post your key in a public forum. Please raise a support ticket and include all detail information in there. Support will help you from there. http://esupport.stardock.com/index.php?/default_import/Tickets/Submit

Thanks

Basj,
Stardock Community Assistant.

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