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i had no choice but to remove this program, for some reason it started eating up memory and causing windows explorer to drive up cpu usage, I had this problem with deskscaspes 11, i thought with this the problem was fixed but nope, back again, I would like to know how to fix this or please refund my money
Hello,
Sorry to hear you’re experiencing this issue. To help us investigate further, we’d like to suggest a quick test: if you’re using Windows 10 or 11 Pro edition, please try installing the software in Windows Sandbox. You can follow the steps here: Testing DeskScapes in Sandbox. Once done, kindly let us know the results.
Additionally, could you confirm whether you’re on Windows 10 or 11, and provide the full version details along with the OS Build number? You can obtain this information by running Winver.exe.
Thank you,
Basj,
Stardock Community Assistant.
Thank you, now have you tried the SandBox test? And the result?
Thank you,
Basj,
Stardock Community Assistant
No, not yet, actually I don't think that is available for Windows home users
Yes, unfortunately, the Sandbox feature only available for Windows Pro users. Next perhaps try Clean boot steps refer here to learn how: https://support.stardock.com/space/SHC/1346928700/DeskScapes+Clean+Boot. Do note that Clean boot need to be done with care. Try it and report back.
Thank you,
Basj,
Stardock Community Assistant
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