Federation and Empires DLC wont work after purchase with Epic Games

from GalCiv4 Forums

I have owned Galactic Civ 4 for many years.  I purchased from Epic Games.  I pucrhased Federation and E,pires from Epic Games in the same account.  It will not allow me to play federation and empires.  Customer support says the problem is with Stardock and I should contact Stadock for help.  Epic Games support says Federation and Empires only starts to work when you reach a certain point in Galactic Civ 4 base game which is not true.  Has anyone else had this issue?

Galactic Civilizations IV GalCiv IV Support Type: Question
118 views 3 replies
Reply #1 from GalCiv4 Forums Top

News to me.  

I would recommend, though, that you purchase your DLCs directly from Stardock.  Check the Store.  You're more likely to get support, and SD gets to keep more of the money to fund future DLCs and support. 

Personally, I just buy the Expansion Passes here. 

 

Reply #2 from GalCiv4 Forums Top

Thanks for the advice.  In the future I will buy the base game from stardock.  Unfortunately since the base game was bought on epic games the only dlc that will work with the base game must be bought through epic games.

Sins of a Solar Empire: Rebellion
Reply #3 from GalCiv4 Forums Top

I'm no fan of Epic.  That sounds like a scam.  Sorry to hear it.