Installing Illustrator

affects my monitor

from WinCustomize Forums
I've installed the tryout for Illustrator on my mini mac. After installation my screen becomes excessively bright. Tried adjusting the monitors brightness and contrast and calibrating the mac itself. The mac wouldn't allow me to calibrate in the state it was in. Switched monitors, same brightness, so it's not the monitor. When I rehooked up my original monitor which is a Benq, for some reason the screen was fine again. Checked to see if I could calibrate it from the mac. Calibration worked. Looked great. Hours later I go back to computer and screen is messed up again. I uninstall Illustrator, I try readjusting the monitors settings and calibrating from the mac and again I can adjust the monitor (which is limited) but not calibrate from the mac. Could it be a gamma problem from installing the program?? I don't know what to do. I've left messages on the Benq and Adobe forums with no responses.

I'm at my wits end.
Thanks for any advice that can be given.
macintosh
6,948 views 5 replies
Reply #1 from WinCustomize Forums Top
It's probably down to Adobe's Gamma handling. There should be an option somewhere in Illustrator to edit it.
Reply #2 from WinCustomize Forums Top
Donna,

I have no experience with Mac computers, so may be of limited (or no) help.

Are you using a calibration tool other than Adobe Gamma to calibrate? If so, you will probably want to keep Adobe Gamma from running at start-up.

In Windows, Illustrator automatically installs the Adobe Gamma utility by default, and it is set to run in the background. The user can use either a third party utility to calibrate the monitor color display settings, or use the Adobe Gamma.

You can stop Adobe Gamma utility from running in the background in Windows via "Run > msconfig > startup tab > deselect both Adobe Gamma options.

If you are not using Adobe Gamma, you might try using it (I believe it is found via "Apple menu > Control Panels > Adobe Gamma.cpl").

Make sure to set your monitor control settings first, then use a grey background with 128 values in each of the RGB, then run the Adobe Gamma "step-by-step" wizard.

Outside of that, I do not have many ideas due to it being a Mac (perhaps video drivers).

Sorry if this does not help.
Galactic Civilizations IV
Reply #3 from WinCustomize Forums Top
Maybe this will help:

To create and load a monitor profile using Apple's Display Calibrator in Mac OS X:

1. From the Apple menu, choose System Preferences > Displays.

2. Click the Color tab.

3. Click Calibrate.

4. Follow the on-screen instructions.

5. Enter a name for the profile, and then click Create. The ICC profile is selected in the Color tab and saved in the default profile folder:

-- Users/ [user name] /Library/ColorSync/Profiles

Info from:http://www.adobe.com/support/techdocs/329486.html
Reply #4 from WinCustomize Forums Top
Is your monitor white point (usually found under "Color" category) set to 9300K by chance?

If so, change to 6500K, this is the temp that is considered closest to daylight and is used for calibrating gamma.

Other than that, I am out of ideas.

Sorry.
Reply #5 from WinCustomize Forums Top
Sorry I'm so late at getting back to you all. Last Sunday, I lost my internet and couldn't get back on. I was on my way to vacation for a week, and wasn't able to respond before I left. Thanks, for all your advice. Paul, I tried to reset the white point, didn't change anything. tjesterb, I tried creating a mew monitor profile, too. Nothing would work. None of the utilities would change for me. Iwas so literally at a road block in this, that I just reinstalled panther. I hadn't done much work on the mac so I figured instead of taking it to a tech, I'd just redownload it.

Problenm fixed! And I was able to redownload Illustrator with no problems!!

Anyways, thanks again all, for all your help!

Donna