Hankers

Hankers

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[quote who="Jafo" reply="74" id="3475893"] Quoting Island Dog, reply 64Just an update. We are currently working on the system that will resolve the issues that have come up in this post, and should prevent any activation issues for users who want to install on their home PC and laptop for instance. We're hoping to get the changes made as soon as possible and just wanted to keep you updated to let you know we are working on a resolution. We'll update once eve

122 Replies 561,918 Views

[quote who="Jafo" reply="73" id="3475892"] Quoting Island Dog, reply 64Just an update. We are currently working on the system that will resolve the issues that have come up in this post, and should prevent any activation issues for users who want to install on their home PC and laptop for instance. We're hoping to get the changes made as soon as possible and just wanted to keep you updated to let you know we are working on a resolution. We'll update once eve

122 Replies 561,918 Views

For all reset of activations you need to send an email to [email protected] . You will receive an auto-generated ticket number. In order to keep your position in the support queue do not send another email until contacted by a tech support person. Stardock Sales and Support are open Monday - Friday (9am-4pm EST). Every effort is made to respond to queries as quickly as possible, though emails sent after-ho

7 Replies 15,599 Views

Also be aware that it is the weekend. Stardock Sales and Support are open Monday - Friday (9am-4pm EST). Every effort is made to respond to queries as quickly as possible, though emails sent after-hours and on weekends will generally not be seen until the following work day.

2 Replies 1,670 Views

Please email [email protected] . You will receive an auto-generated ticket number. No need to login. Do not send another email until hearing back from a support tech. Stardock Sales and Support are open Monday - Friday (9am-4pm EST). Every effort is made to respond to queries as quickly as possible, though emails sent after-hours and on weekends will generally not be seen until the following work day.

4 Replies 6,401 Views

[quote who="ravenleigh" reply="9" id="3471195"]How long does it usually take for help to "arrive"?[/quote] Stardock Sales and Support are open Monday - Friday (9am-4pm EST). Every effort is made to respond to queries as quickly as possible, though emails sent after-hours and on weekends will generally not be seen until the following work day. https://www.stardock.com/about/contactus.asp</s

14 Replies 9,016 Views