Fitz

Reply to Cannot register in Bug Reports Stardock Forums

Bichur, thanks very much! I'll take a look in there.

Reply to Cannot register in Bug Reports Stardock Forums

Teancum, your reply is obnoxious and needlessly provocative. Why would I call them directly? Because their technical support via email was inadequate and they took 4 complete business days to get back to me with an obviously useless reply. My experience is tech support via the phone tends to be superior that over email and produces results much more quickly. Does that answer your question? If this were

Cannot register in Bug Reports GalCiv2 Forums

I recently purchased a new, sealed copy of this game at Circuit City. When I try to register it, either via the web or from within Stardock Central, I am told that my serial number was previously registered to a different email address. Stardock customer support has not provided competent support. They should have resolved this at their end; instead, they simply and uselessly suggested that I try registering again, which obviously doesn'