gary oliver

Reply to Wont start in FE Support Elemental Forums

thanks for the speedy response that fixed it and im good to go

Reply to Wont start in FE Support Elemental Forums

I have this same issue, any other ideas on how to fix it? Even tried uninstalling then re-installing and still get this problem

Reply to Galactic Civilizations II: Known Issues / How to get support in Bug Reports GalCiv2 Forums

ok so i've used driver cleaner twice now to get rid of all my drivers and installed new drivers. my computer is telling me that i've got 8.14 drivers and so is a program called driver detective that i used to install the new drivers. however the game is still crashing and the smart exception report is saying i still have 6.14 driver just the date of them has changed from being a 2006 version to 2008 but its still still the old version even though every other application is telling me i have 8.14

Reply to Galactic Civilizations II: Known Issues / How to get support in Bug Reports GalCiv2 Forums

[quote]Does a dxiag test work properly? I've noticed if you use the latest ATI driver releases with their older cards that it can be problematic. So run dxdiag, go to the Display tab, and run the Test DirectDraw and Test Direct3D buttons and see if they are successful.-HM[/quote] yeah run those tests they were both successful but its still crashing.

Reply to Galactic Civilizations II: Known Issues / How to get support in Bug Reports GalCiv2 Forums

ok so i went to the ATI website and downloaded the latest driver (for an ATI Radeon 9550 card) and after installing it (along with some ATI software) the software i downloaded says that despite installing the latest driver my driver is still only version 6.14.0010.6783, where as far as i can figure out the latest version is 8.14. which a driver detection program tells me i've updated to. However the game is still crashing after a few minutes of play. so unless im not installing it properly (foll

Reply to Galactic Civilizations II: Known Issues / How to get support in Bug Reports GalCiv2 Forums

[quote]hi both DA and Twlight crash on me after about 5 minutesYou need to post a debug from one of them, then. The one you posted is a positively ancient debug from the base game.[/quote] sorry my bad, that was the debug.err from my gal civ directory. this should be the one for twilight (got it from SmartException after a crash) OS version : Windows XP Service Pack 2 - (2600.xpsp_sp2_gdr.070227-2254) Video card : RADEON 9550 Sound card : Realtek AC97 Audio Date :

Reply to Galactic Civilizations II: Known Issues / How to get support in Bug Reports GalCiv2 Forums

hi both DA and Twlight crash on me after about 5 minutes, its crashed whilst i've been doing lots of different tasks so as far as i can tell its not one part of the game that causes the crash heres my debug err. its a big long though, would appreciate any help with fixing this Debug Message: Version v1.0 last updated on: Mon Feb 6 12:52:05 2006 Debug Message: Could not find a TGN Serial No. Debug Message: *********DXDiag info follows.********* System Info Time: 2/27

Reply to game doesn't load up at all in Bug Reports GalCiv2 Forums

thanks for that your my new hero!!

Reply to game doesn't load up at all in Bug Reports GalCiv2 Forums

sorry to be annoying, but i did that and my game worked fine. but then i moved homes and now when i try to load it up the screen just turns black and nothing happens. heres my debug.err files Debug Message: Version v1.0 last updated on: Mon Feb 6 12:52:05 2006 Debug Message: Could not find a TGN Serial No. Debug Message: *********DXDiag info follows.********* System Info Time: 6/9/2007, 21:32:35 DirectX Version: DirectX 9.0c (4.09.0000.0904) Machine Nam

game doesn't load up at all in Bug Reports GalCiv2 Forums

hey just installed this game and it doesnt load up when i click play game, instead the options just fade and nothing happens, i tried altering the prefs.ini file to what resolution my screen was (as i readon the sticky thread that it might help) yet it hasn't made any difference. also on one attempt to load the game a got a pop-up saying to activate my game but it froze on typing in my email and serial number. and my debug err file also only repeats the line: "Debug Message: Another instanc