[quote who="bluedjango" reply="5" id="3378658"] aha! Jafo! It'll be great to be able to update details again. [/quote] I have created a ticket for you and sent it to your registered email address that should help get you going.
Stardock Forums
The message means that your Antivirus software hasn't seen that specific file very often, which is common when a new version of a program is released. Once it has cataloged more instances of it being downloaded and ran, it should be fine, but until then, there should be a way to exclude the file from being deleted. As long as you're downloading from a known reputable place (such as from us), you should be fine.
[quote who="ctheel68" reply="28" id="3378711"] Quoting robertbellamy, reply 26 Hi. I have the same issue. Could I be reset please Thank You Same here support ticket send on July 2 but no replay. [/quote] You should be all set now. [quote who="allan_fadlan" reply="29" id="3378819"] Hi, could someone please reset mine also? I've created a thread/post and support ticket but no reply[/quote]</
WinCustomize Forums
Sorry for the delay in resolution. I have refreshed the incident again for further review.
Should be all set to activate now.
If you have not yet done so, please send this in an email to [email protected] Also, please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please attach the .zip file it creates on the desktop to you
[quote who="swaaye" reply="1" id="3377320"] I should probably add that I'm referring to Rebellion.[/quote] Should be all set now.
I have reset your activation count. You are good to activate again now.
[quote who="robertbellamy" reply="26" id="3376403"] Hi. I have the same issue. Could I be reset please Thank You[/quote] Good to go
Bellack, I have responded to your ticket. Please let me know if you still have trouble with the maps.
Go to the Windows 8 start screen and start typing "Start8". When it appears, select it. Select the option to unlock. You can then enter in your account credentials to unlock. More activation information can be found here: https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/403/0/how-do-i-activate-start8
[quote who="gothic4684" reply="24" id="3374843"] I opened a support ticket for a reset yesterday and have heard NOTHING back Could I please get a reset also? Thanks![/quote] All set. Please note that support is not available on the weekend and when you reply to your ticket before we do, it resets your position in the queue.
[quote quoting="post"] Hello,I I bought a new laptop recently, and tried to install rebellion through steam. Activation fails when I start the game, saying maximum activations reached. I read other posts on this forum for this issue, so I decided to post here rather than try a support ticket. Thank you for any help. [/quote] Should be good to go now.
Unfortunately, Russian is not a supported language at this time for Decor8.
[quote who="Mark Milliman" reply="35" id="3373458"] I too renewed my subscription but Stardock Central does not show any updates or applications despite the fact my subscription is good for another year.[/quote] Your account looks to be correct. When you hit the 'Subscriptions' tab in Stardock Central, you should be seeing it expiring a year from today. Alternately, you can also sign in here https://store.stardock.c
[quote who="Dule_011" reply="22" id="3372960"] One more with same request, please. Thanks![/quote] All set
Got it. Thanks!
[quote who="proveteran69" reply="20" id="3371400"] I'm also in the same boat...could you please reset?[/quote] All set
[quote who="GeraLL" reply="13" id="3367837"] Hello. I have the same situation. I've contact [email protected] and nothing happens yet. What to do? Thank's.[/quote] Good to go now.
[quote who="lancemoreland" reply="10" id="3367004"] Same issue for me. I have Start8 and Modern Mix. I sent an email and my serials to support. [/quote] All set.
You should be good to go now. Try activating again.
[quote who="Psiman1" reply="6" id="3363374"] Again, sorry to hijack old thread as I also have the same problem with activations. Probably because I changed computer name in network. Support Ticket ID: EVH-539-28105[/quote] Should be good to go now.
If you still have trouble with it, please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe This is a tool that we use to gather relevant log files and basic information about your computer. Hold the Ctrl key down when you click the "Generate Logs" button. Once the utility finishes running, please send the .zip file it creates on the desktop to supp
[quote who="thibautdguillet" reply="7" id="3362586"] Hello, sorry to bother you, but i just reached the same situation with my start8 license[/quote] [quote who="slykrysis" reply="8" id="3363552"] Gargabee, I have submitted a ticket but I really need to get my activation limit undone. Please let me know the fastest way of doing this.[/quote] You have both been reset. Please try activating again.
Stardock Forums
Your activation count has been reset. Please try running as admin. You should be able to activate then.
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