craigsnapier and roamingchris, sorry for the trouble. I have reset your activation counts. You can now activate again.
Gargabee
Please send us an email at [email protected] with the serial number you are trying to use.
I was having the karma box issue. It showed under every post when I hovered over it and under the OP. Signed out, cleared my browser cache and signed back in and everything displayed normally. Give that a try.
Which games did you notice it happen with? It may depend on the game that is being run. I ran Fallen Enchantress and it showed up in the dock as a running application. http://screencast.com/t/KijivNeSlzz Sins of a Solar Empire: Rebellion also showed up.
This can be corrected by adjusting the visual performance settings within Windows. Try bringing up the following option from the Modern UI. http://screencast.com/t/2M3s63gFyiT4 Make sure your options look similar to this: If they d
Try setting the following option and then hit the reset
Do you mean they do not show up as a running application in the dock? Do other applications that you run show up properly in the dock?
Fences 1 to Fences 2. WindowBlinds 6 to WindowBlinds 7. ObjectDock 1 to ObjectDock 2. DeskScapes 3 to DeskScapes 8. The product pages provide information on upgrade pricing: https://www.stardock.com/products/deskscapes/download.asp https://www.stardock.com/products/fences/download.asp
Is your DPI setting in Windows set higher than about 125%? This can happen when the DPI is set high.
1. does this mean that a standalone app i purchased, will be upgraded for free up till a 'major version' comes along, then i am stuck unless i decide to buy the 'major version' Yes. You would receive a discount on a major new version. 2. also, from the subscription, is there a discounted way to buy a single-license for some of the software in the bundle (so that software receives all future updates for life?) Unfortunately no.
Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send the .zip file it creates on the desktop to [email protected] so we can work with you on this.
Unfortunately, at this time Fences localization is not enabled. It will only operate in English.
The Rebellion activation file is located at C:\ProgramData\Ironclad Games\Sins of a Solar Empire\License. You can go to that folder and delete 'rebellion.bin'. Once that is done, you can run the game again and it will prompt for the activation.
[quote who="maxemail84" reply="50" id="3337364"] Having the exact same problem over the years. Running app as admin doesn't help (Win 7 64 bit). Also tried to activate with login info, but after the message about successfully registration appears - nothing changed at all. Any suggestions?[/quote] We have replied to your ticket.
korn469, you had 2 accounts under the same email address somehow. I merged them together. You should be able to purchase at the discounted price now.
There might be something blocking your connection to the activation server. If you have a firewall, you may want to add the app as an exclusion. If you are still unable to activate, send us an email at [email protected] so we can work on this with you.
[quote who="jdeclue" reply="11" id="3337483"] Hey Gilly! Same issue here, Renewed Subscription, shows purchased on website and is in my downloads but the stardock central application after install will not recognize my subscription and only presents me with the purchase option. Joel [/quote] Should be all set now.
That single registration stays on your account so you would continue to get updates for that one.
As has been said before, WB8 is in active development and will be released when it is ready.
Yep that is fine. You can sign into your account to download it or use Stardock Central. https://store.stardock.com/myaccount/products https://www.stardock.com/stardockcentral/
You can install again and be fine since you no longer have the old machine. If you wanted to install and use on more than 1 machine at time, you would need an additional license.
I have taken care of yours as well gilly775. Sorry about the trouble.
James, I have fixed it so your subscription is listed correctly now. You will have proper access to download the software now.
Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe This is a tool that we use to gather relevant log files and basic information about your computer. Hold the Ctrl key down when you click the "Generate Logs" button. Once the utility finishes running, please send the .zip file it creates on the desktop to support
You can register Trinity to your account when you sign in and fill out the form here: https://www.stardock.com/accounts/register This would let you download the game from us via Stardock Central. The update that we provide will not work for a retail copy however. You would need to download the full game from us. If you still have trouble, send us an email at s