Gargabee

Gargabee

Joined Last seen Member # 3309836
4 Posts 313 Replies 1,220 Reputation

craigsnapier and roamingchris, sorry for the trouble. I have reset your activation counts. You can now activate again.

32 Replies 11,352 Views

I was having the karma box issue. It showed under every post when I hovered over it and under the OP. Signed out, cleared my browser cache and signed back in and everything displayed normally. Give that a try.

44 Replies 204,321 Views

Which games did you notice it happen with? It may depend on the game that is being run. I ran Fallen Enchantress and it showed up in the dock as a running application. http://screencast.com/t/KijivNeSlzz Sins of a Solar Empire: Rebellion also showed up.

4 Replies 2,324 Views

Do you mean they do not show up as a running application in the dock? Do other applications that you run show up properly in the dock?

4 Replies 2,324 Views

Fences 1 to Fences 2. WindowBlinds 6 to WindowBlinds 7. ObjectDock 1 to ObjectDock 2. DeskScapes 3 to DeskScapes 8. The product pages provide information on upgrade pricing: https://www.stardock.com/products/deskscapes/download.asp https://www.stardock.com/products/fences/download.asp

12 Replies 5,091 Views

1. does this mean that a standalone app i purchased, will be upgraded for free up till a 'major version' comes along, then i am stuck unless i decide to buy the 'major version' Yes. You would receive a discount on a major new version. 2. also, from the subscription, is there a discounted way to buy a single-license for some of the software in the bundle (so that software receives all future updates for life?) Unfortunately no.

12 Replies 5,091 Views

Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send the .zip file it creates on the desktop to [email protected] so we can work with you on this.

1 Replies 5,967 Views

The Rebellion activation file is located at C:\ProgramData\Ironclad Games\Sins of a Solar Empire\License. You can go to that folder and delete 'rebellion.bin'. Once that is done, you can run the game again and it will prompt for the activation.

2 Replies 17,341 Views

[quote who="maxemail84" reply="50" id="3337364"] Having the exact same problem over the years. Running app as admin doesn't help (Win 7 64 bit). Also tried to activate with login info, but after the message about successfully registration appears - nothing changed at all. Any suggestions?[/quote] We have replied to your ticket.

52 Replies 53,369 Views

There might be something blocking your connection to the activation server. If you have a firewall, you may want to add the app as an exclusion. If you are still unable to activate, send us an email at [email protected] so we can work on this with you.

3 Replies 3,535 Views

[quote who="jdeclue" reply="11" id="3337483"] Hey Gilly! Same issue here, Renewed Subscription, shows purchased on website and is in my downloads but the stardock central application after install will not recognize my subscription and only presents me with the purchase option. Joel [/quote] Should be all set now.

48 Replies 67,417 Views

Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe This is a tool that we use to gather relevant log files and basic information about your computer. Hold the Ctrl key down when you click the "Generate Logs" button. Once the utility finishes running, please send the .zip file it creates on the desktop to support

1 Replies 2,577 Views

You can register Trinity to your account when you sign in and fill out the form here: https://www.stardock.com/accounts/register This would let you download the game from us via Stardock Central. The update that we provide will not work for a retail copy however. You would need to download the full game from us. If you still have trouble, send us an email at s

1 Replies 7,777 Views