andrewpayne

Reply to No support whatsoever is available in War of Magic Stardock Forums

I stand corrected. Support is eventually available and I apologize to any Stardock staff I may have offended. I was attempting to offer helpful suggestions (as well as venting my ire. I'll be honest. I complain at times). I seldom play computer games and lack the intimate familiarity with World of Warcraft and other games that other posters seem to have. So I have the same set of expectations for Stardock that I have for any other company.

No support whatsoever is available in War of Magic Stardock Forums

The automated ticket form said to expect a response within 48 hours. I opened ticket # ZLO-822337 EIGHTY SEVEN (87) hours ago and thus far have only received a computer-generated, automated reply on hour #3. I understand that Stardock telephone service isn't open on the weekends but it might be worth changing your message to 2(or more) Business Days instead of a target Stardock doesn't seem intereste