Raynman

Raynman

Joined Member # 4504423
0 Posts 13 Replies 724 Reputation

Thanks for posting your issue. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, describe the issue you are having and then send us the zip file to greatly speed up the process! Link to forums for explanation: <a href="https://steamcommunity.com/linkfilter/?url=https://forums.gal

3 Replies 5,055 Views

I believe this was resolved with the Beta release. Please let me know if this issue is still present after updating to the latest version of Galactic Civilizations 3.

5 Replies 5,788 Views

To update on the situation: If updating graphic drivers did not help fix the issue. We have noticed that there is a bug were text does not appear to show up when using the high performance mode. We are currently working with Intel to try to address this.

28 Replies 32,424 Views

Thanks for posting your concerns! I can personally assure you that posts made on the support forums, I or someone on the support team have seen it. Currently the crash reporting via steam only works for 32 bit applications. The forum post titled, " GalCiv III Support FAQ" has complete instructions for which files are needed in order for me to look at those files to get a better understanding of the situation. <span style="font-size: x-sm

3 Replies 5,865 Views

G_Kar would you please submit your debug.err information to support so that I can look further into this issue. Link to support: https://esupport.stardock.com/index.php?/Tickets/Submit

8 Replies 5,041 Views

Please send your debug file and a save file to support so I can look into this matter. Thanks for reporting! [e digicons]:)[/e] Link: https://esupport.stardock.com/index.php?/Tickets/Submit

1 Replies 5,275 Views

"If I am playing and I load a previous save (while playing) the ideology tree no longer functions properly" Nice find with the save/load issue with the ideology screen. That has been added to the list.

2 Replies 10,977 Views

After looking at your file it seems like a steam issue, your best bet is to contact steam support. I was also informed that if you do the following it may help out your issue. From the Steam forums: Delete AppUpdateStats.blob and ClientRegistry.blob AND Delete "appcache", "depotcache", and "userdata" folders I hope this helps! :)

8 Replies 10,356 Views

Please fill in a ticket with support so I can look further into this issue. https://esupport.stardock.com/index.php?/Tickets/Submit

1 Replies 4,808 Views