Raynman

Reply to CTD When Destroying a Planet in GalCiv III Support GalCiv3 Forums

Thanks for posting your issue, save and dump files would help greatly. For sending save, dump, debug.err files. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process! Link to Support</span

Reply to Bug - Ship Designer - Saving ship template without saving game in GalCiv III Support GalCiv3 Forums

Thank you everyone for all the information, I was able to reproduce the issue of ship templates not saving properly and we expect to get that fixed. :)

Reply to Multiplayer Game won't start in GalCiv III Support GalCiv3 Forums

Did you still have any issues after updating to 1.03? If so, please let me know. :)

Reply to [1.0] Zombie ships -- visually destroyed, but # of ships in tac viewer doesn't decrease and combat log shows them being targetted after being destroyed in GalCiv III Support GalCiv3 Forums

We are chasing a Fleet Ship mismatch that is causing subsequent crashes. Thank you for the lead on this, does anyone happen to have a save that reproduces the zombie ships? If so, please send to support with this forum link as well so that we can keep organized. :) Link to Support https://esupport.stardock.com/index.php?/Tickets/Submit

Reply to Fleet Moves Missing in GalCiv III Support GalCiv3 Forums

There was a fixed just checked in, in reference to the moves display. It needs to go to internal QA first but then likely released in the next patch. :)

Reply to Fleet Moves Missing in GalCiv III Support GalCiv3 Forums

Sorry to hear about your issue, I maybe able to help. If the following doesn't help let me know. :) 1)If you select the fleet 2)Click the details button 3)Click the ships in fleet tab 4)You should be able to hover over each ship and see how many moves each ship has.

Reply to Game crashes constantly in GalCiv III Support GalCiv3 Forums

Thanks for posting your issue, save and dump files would help greatly. For sending save, dump, debug.err files. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process! Link to General Galac

Reply to [Bug 1.02] Starbase Bug in GalCiv III Support GalCiv3 Forums

I believe this to be fixed for the next patch.

Reply to Yor missing economic improvement upgrades in GalCiv III Support GalCiv3 Forums

This should be fixed for next patch.

Reply to Multiplayer Stuck After Taking Last Planet from a Race in GalCiv III Support GalCiv3 Forums

Please be sure to send in Support tickets with save and dump files. For sending save, dump, debug.err files. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process!

Reply to There should be separate notifications for hostile vessels within borders in GalCiv III Support GalCiv3 Forums

Thank you for the feedback.

Reply to Thalan (Thalis) & Yor (Icos) 15 or 16? in GalCiv III Support GalCiv3 Forums

Thank you for reporting, this is fixed for the next patch.

Reply to Your video drivers may be to old to run Gal Civ 3? in GalCiv III Support GalCiv3 Forums

One idea, are you able to make sure the laptop is in high performance mode? That way the Nvidia card is used.

Reply to GC 1.0.2 runaway loop puts game in infinite "Wait" in GalCiv III Support GalCiv3 Forums

Thank you for submitting your ticket.

Reply to Game crashing always at the same point, cannot continue in GalCiv III Support GalCiv3 Forums

Hey Matchitehew, have you tried the latest 1.02 Opt-In? If so, let me know if this helps your issue.

Reply to 1.02 opt in bugs in GalCiv III Support GalCiv3 Forums

Thank you for reporting, I will check this out.

Reply to Multiplayer Bug: Building Auto-Upgrades Multiple Times in GalCiv III Support GalCiv3 Forums

Thank you both for reporting. Do you mind sending a save file before the issue happens to support so I can have a better idea of what is going on? Link to support tool: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe

Reply to Crashing during Campaign mission 3 in GalCiv III Support GalCiv3 Forums

Sorry to hear about your crash issue, please update to the latest opt-In version of the game 1.02. If this does not help your issue, please send your save file, dump, debug,err files to support so that I can get a better idea of what is going on. Link to General Galactic Civilizations III Troubleshooting Guide: https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/496/161/general-galactic-civilizations-iii-troubleshoo

Reply to Iridum culture starbases are broken in 1.01 and 1.02 in GalCiv III Support GalCiv3 Forums

Thank you for reporting, I will check this out.

Reply to BUG Arbatration center gives 3 points/turn not 1 in GalCiv III Support GalCiv3 Forums

Thank you for reporting, I will check that out.

Reply to Multiplayer crashes in GalCiv III Support GalCiv3 Forums

Please post any MP issue to support, and definitely send them the, debug.err, dump and save files. Link to support tool: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe

Reply to crash after intro video in GalCiv III Support GalCiv3 Forums

This post may help shed some light on your issue: The problem we have seen is that some people have empty ship designs, no hull, no components, nothing. When the game is building your list of ships it tries to process this and crashes. Exactly as you folks have stated, deleting your ship designs resolves the problem. We have a "fix" in the 1.02 opt-in where we validate the ship file before we load it. That will keep the crash from happening. But we still don't k

Reply to Thanks for the gift Terran asshole! in GalCiv III Support GalCiv3 Forums

Thanks for posting your issue. Do you mind sending a save file just before you go into debt, to support? Link to support tool: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe

Reply to Sound Effects Stopped Working in GalCiv III Support GalCiv3 Forums

Thank you for reporting this issue, we are aware of it and want to make sure we provide a safe and secure fix. :)

Reply to Diplomacy Exploit in GalCiv III Support GalCiv3 Forums

Thanks for posting your issue. Do you mind sending a save before this happens to support so I can have a better idea of what is going on? How many planets did it take until the trade was flipped to a yes? Which faction were you playing as? If possible, steps on how you were able to reproduce this issue would be awesome! Link to support tool: http://