Raynman

Raynman

Joined Member # 4504423
0 Posts 13 Replies 724 Reputation

Thanks for posting your issue, save and dump files would help greatly. For sending save, dump, debug.err files. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process! Link to forums for explanation: https://forums.galciv3.com/452855/page/1/ Link to suppor

1 Replies 3,744 Views

Thanks Bamdorf! This is a known issue and I would appreciate the save file. For sending save, dump, debug.err files. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process! Link to forums for explan

5 Replies 7,983 Views

Please try the newly released patch 2. If this does not help your issue, I recommend sending save/dump files to support. For sending save, dump, debug.err files. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process! Link to forums for explanation:</sp

7 Replies 4,161 Views

Thank you for the feedback! Please make sure to check out the newly released patch 2 to see if that addresses the issues you are seeing. If not, please be sure to send your save files to support. For sending save, dump, debug.err files. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to gr

11 Replies 8,186 Views