BallsonFire

Yes and it does not help, I can't access forums like these https://forums.ashesofthesingularity.com/470939

Never mind I fixed it with this: https://www.stardock.com/support/registrations/ my paypal is connected to another email account. [Edit] I can enter the vault but I do get "Access denied" a lot on the forums do, is this normal?

I have the same problem. I Bought the game directly via paypal but it is not registered to an account. I was not logged in with my stardock account when I bought the game. Also there is no way I can register AOTS to my stardock account (the game is not in the list https://www.stardock.com/accounts/register)