sdRohan

sdRohan

Joined Last seen Member # 4871965
7 Posts 189 Replies 28,404 Reputation

Again, I have no record of any GC purchase under your userName. If you purchased from us, it must be under a different email / username. If you purchased with GOG / Steam, you would use their clients to re-obtain the product(s).

3 Replies 23,989 Views

Your SD account would only ever show what you registered on Steam (the SINS one you see) and any you purchased from us - not any GOG stuff. If you purchased any other products from us, it would have been under a different email - that would need to be known to help. You can PM any to me. Any game you purchased with GOG or Steam - you would be able to see them with their respective clients.

3 Replies 23,989 Views

You have a version of MP that SD only sold for like 10 minutes (very short window). I have traded with MP KVM on your account. You need to, purge, reinstall and use the new key: https://forums.stardock.com/486104/multiplicity-support-faq#reinstalling

16 Replies 27,826 Views

Your issue is that you activated the OD version of MP - that is KM only.... YOu need to use the 'change license' option on the 'About' tab and use the MP specific key on your account: https://store.stardock.com/myaccount/products

16 Replies 27,826 Views

Try (re)installing the latest .NET frameworks 3.5 onward, if they will not let you for the earlier ones, just skip them: https://docs.microsoft.com/en-us/dotnet/framework/install/on-windows-10 If that fails, try a clean boot: https://forums.stardock.com/486084/fences-support-faq#cleanboot

11 Replies 14,007 Views

[quote who="BrianBitz" reply="10" id="3710932"] You also have a "Presets" drop-down menu for your grid that is not present on mine. This may be related? [/quote] This is almost certainly a DPI issue - meaning, its there, just farther down and you cannot see it. Try other settings and see if you can see it in the UI after:

16 Replies 27,826 Views

I can only reiterate what I have already noted and suspected - its not MP shutting itself down. You can try a purge / reinstall on each PC: https://forums.stardock.com/486104/multiplicity-support-faq#reinstalling If that fails, my last support recommendation would be to do a clean boot. I highly doubt it will happen under that condition. <a href="../../486104/multiplicity-support-faq#c

8 Replies 17,462 Views

This: https://forums.stardock.com/486023/windowblinds-support-faq#reinstalling And this if it fails: https://forums.stardock.com/486023/windowblinds-support-faq#cleanboot

6 Replies 8,898 Views

Prior to continuing, I'd like to make sure the issue you are encountering is not occurring as a result of an application conflict. The best way to proceed would be to try loading under a new Window's Administrator account and in a "clean boot" state. Create a new Windows Administrator ( Winodws 7: http://windows.micros

3 Replies 24,213 Views

For the most part, this was thought to be resolved. It also primarily happened with MS office files and not others (please confirm this). First, I need you to run the latest purge: https://forums.stardock.com/486084/fences-support-faq#reinstalling Its important that you are installing th

2 Replies 5,686 Views

This is what we have on the subject: https://forums.stardock.com/486084/fences-support-faq#multimonitor As noted by others, having Multiple snapshots for different scenarios is the most common solution.

8 Replies 11,857 Views

[quote who="custardpotcat" reply="6" id="3710539"] Unfortunately that doesn't work. I still get the same error, no matter what computer I do this on. It is on the server side not mine. I really need to change my email address as I'm deleting the account. [/quote] I answered your ticket.

13 Replies 19,086 Views

[quote who="SneakyRussian" reply="3" id="3710531"] It's as if "Alt" is being held down, but it isn't. I'm not sure what the issue could be. Reinstalling did not help ! [/quote] If you have keyboard software on any, it would be prudent to uninstall (on at least the Primary and one Secondary) to test to see if that is contributing. Also, are you using WebRoot (an AV product) on either?

5 Replies 8,231 Views

Using a VPN connection? Have you edited your Windows Host files? It would also be prudent to review this: https://forums.stardock.com/486104/multiplicity-support-faq#connectionissues

3 Replies 4,582 Views

[quote who="lowellp" reply="33" id="3710500"] It may not be something you could help with, but it's something I can help with; that's what forums are for [/quote] Absolutely, Lowell, and I / we could not encourage it more. [quote who="lowellp" reply="33" id="3710500"] What if someone has the issue, finds out this post, and realizes they can workaround their issue by shutting off the Samsung SideSync mirroring? [/quote] Again, a prime reason for the

36 Replies 30,960 Views

[quote who="lowellp" reply="31" id="3710366"] This is not a new issue. This is a possible help to anyone experiencing the issue in the title of this thread, "Mouse does not click in the second computer." No new thread needs to be created. [/quote] Lowellp, its just that all others have been fixed with the help traditionally offered. Again, I have not had one that's known where it was not a firewall issue of some sort. If it is indeed a 3rd party app

36 Replies 30,960 Views

[quote who="rtaufiq" reply="3" id="3710460"] I am thinking of completely uninstalling it and start afresh. [/quote] Please see: https://forums.stardock.com/486084/fences-support-faq#reinstalling

6 Replies 15,721 Views

[quote]2. Blank space on file explorer copy dialog. Some theme have this issue [/quote] We need to know if the 'some' include any of the default Skins that come with WB or if its only 3rd party?

6 Replies 8,898 Views

[quote]->I use seamless, or a hotkey, to move over to the second PC to do something. [/quote] It could be this - if using a hotkey and that has a modifier in it - and MP is (somehow) still seeing that key as pressed. If the (any) hotkey you have made uses 'Ctrl' or 'Alt', try changing it to 'Shift' and see if it continues. If that fails, I would recommend a rip and reinstall on each PC: https://

5 Replies 8,231 Views