The_Gear

The_Gear

Joined Member # 5652658
6 Posts 280 Replies 1,228 Reputation

Make sure you have the absolute latest drivers. Nvidia: Version: 385.28 - WHQL Release: August 14th 2017 Operating System: Windows 10 64-bit AMD: Version: Crimson ReLive Edition 17.7.2 Release: July 27th 2017 Operating System: Windows 10 64-bit

6 Replies 10,955 Views

Definitely check your air flow. The game runs on all your resources, so all CPU's, all GPU's, etc. If you don't have efficient cooling this game will let you know. Be sure to dust off your GPU, your CPU heatsink/fan, and in/out fans. Also check your video card software to make sure you haven't setup anything to throttle fan speed for noise. Last thing, check any third party apps, MSI Afterburner, things like that.

7 Replies 51,189 Views

- First launch: This happens now and then. Does it say what it's installing? -Load times: Do you have other things open sucking up resources? -Do you have third party hooks enabled, AllowHooks=1 ? -Have you re-seated any USB devices? -I'm not sure the audio could get disabled, but maybe you need to reinstall your chipset drivers and audio drivers. -Do you have any keyboard macros or software? Your typing in chrome sounds like something external to

1 Replies 10,263 Views

Below is a compiled master list, complete with links, of all the releases thus far for Ashes: Escalation: Ashes of the Singularity: Escalation - v3.1 --RELEASED 9-8-21-- https://forums.ashesofthesingularity.com/506733/ Ashes of the Singularity: Escalation - v3.0</stron

0 Replies 149,195 Views

Sorry to hear you're experiencing this problem. This article may help: https://esupport.stardock.com/index.php?/Knowledgebase/Article/View/530/175/general-ashes-of-the-singularity-troubleshooting Can you download and run the tool below: http

15 Replies 11,118 Views

Sorry to hear you are having trouble. For some people, we have seen that permissions for the 'My Games' directory have changed after a Windows 10 upgrade (fresh Windows 10 installs would not have the issue). If you have recently upgraded to Windows 10, and your game will not load \ save \ save your settings changes, please download and run the following: http://sd.stardock.com/Support/PermFixer.zip <

4 Replies 5,700 Views

Ashes will pull your native resolution and use it. You can edit the settings.ini found here: C:\Users\PC_NAME\Documents\my games\Ashes of the Singularity Resolution=1920,1080 Changing it to whatever you like. I would suggest turning off V-Sync in your NVidia control panel and allowing the game to manage it.

12 Replies 15,776 Views

"I play on TV" What is your TV's refresh rate? (Hz) Is it set for PC use?

12 Replies 15,776 Views

[quote who="quadrium" reply="24" id="3601628"] test [/quote] Try logging in using your other username. I've sent you a PM about it.

27 Replies 132,994 Views

[quote who="ASADDF" reply="1" id="3598141"] I had the same problem , i fixed it by uninstalling/clean installing the Nvidia Video Drivers. http://screencast.com/t/Zxuoznqdg8LN http://screencast.com/t/upWIXNbcW9 if that does not work then go <a href="https://esupport.stardock.com/index.php?/default_import/Knowledgebase/

6 Replies 8,215 Views

Can you download and run the tool below: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe Then attach the .zip that's created and send it in with a ticket to support. With your ticket, if you could also link to this forum post, it would be most helpful: https://esupport.stardock.com/index.php?/Tickets

4 Replies 5,746 Views

[quote who="Qyth" reply="8" id="3598019"] Strange. When I go to https://store.stardock.com/myaccount/products, "Ashes of the Singularity Founder's Lifetime Edition" shows under My Downloads, and I use the same email to login. [/quote] I'm getting you taken care of right now, I see the purchase, my mistake. :) [quote who="gr4peshot" reply="9" id="359

27 Replies 132,994 Views

That's fine, it should gather the correct files. The crashes are sent to us automatically, but there are some logs we can gather with our tool.

6 Replies 4,521 Views

[quote who="chrisbhammond" reply="2" id="3597185"] Hi Thanks aka_titan , that seems to have fixed my problem. Everything was stock but the GPU, I had that overclocked. So I reset it back to the default factory overclock and the game isnt crashing. I managed to play for a 30 solid mins [e digicons]:)[/e] Strange tho I have had that overclock for

5 Replies 13,021 Views

Can you download and run the tool below: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe Then attach the .zip that's created and send it in with a ticket to support. With your ticket, if you could also link to this forum post, it would be most helpful: https://esupport.stardock.com/index.php?/Tickets

1 Replies 2,330 Views

Can you download and run the tool below: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe Then attach the .zip that's created and send it in with a ticket to support. With your ticket, if you could also link to this forum post, it would be most helpful: https://esupport.stardock.com/index.php?/Tickets

6 Replies 4,521 Views

At this time SLI/Crossfire is not available. The build in the article is not available yet to current players.

3 Replies 5,818 Views

[quote quoting="post"] I purchased the higher end founder's pack, and have it activated on steam so i know its valid. On the forum, I dont have a badge for it? How do i link it up? [/quote] Log in under your Reksy account and it should show.

29 Replies 628 Views

[quote who="mikefacciola" reply="4" id="3596620"] My benchmark was 90FPS, and was great prior to the latest patch. So Ill just keep trying back until its fixed. Still got a lot of hype. Alot of stuff is going to change in the coming months so its no big deal. [/quote] Are you still having issues after yesterdays patch?

14 Replies 11,675 Views