thanks! yes that's got it, I had to create both My Games and an Ashes folder and set them both to Everyone Full Control, which is weird as no other games have had any trouble creating and maintaining their own folders within Documents
Win10 that's the problem, I don't know what folder its trying to create that all in, I don't have a MyGames folder at all and the only Ashes folder is the one within Steamapps how long does it take to get a response to a ticket?
okay guys, just downloaded Ashes and gone in to the options menus to play with Video settings... when I change some things (like setting MSAA to 4x and turning off Vsync), I click "ok" and it says "restart required" and the only option I can click is "exit" which closes the game... reopen the game, go back in to options and everything is still on default, can't change a thing... also, it's defaulted to 1920x1080 but when I run the benchmark it runs at 1908x1041 !? is anyone el