srosema

Reply to Encryption Grayed out in Multiplicity Stardock Forums

Hi ZubaZ. Finally got it working! Thanks!

Reply to Encryption Grayed out in Multiplicity Stardock Forums

Got the email an hour ago. They want me to re-activate my license. I had tried de-activating and uninstalling as part of the troubleshooting process. I will reinstall and try again in about an hour. Thanks ZubsZ. You have been most helpful. :)

Reply to Encryption Grayed out in Multiplicity Stardock Forums

Thanks for replying ZubaZ. I submitted a ticket 6 days ago (Tuesday). Have not heard back other than the automated confirmation email. I really like the app but if I don't get this figured out soon, I will have to move on to another program and ask for a refund.

Encryption Grayed out in Multiplicity Stardock Forums

I had Multiplicity working fine in demo mode. I purchased a key for Multiplicity KM which does not support encryption. However it keeps telling me my encryption setting is wrong and now it won't connect. Encryption Grayed out. Tried reinstalling but no dice.