DIGITALYCHEE Support

DIGITALYCHEE Support

Joined Member # 6951799
0 Posts 0 Replies 309 Reputation
Reply to [DIGITALYCHEE] Groupy Technical Issue in Groupy Stardock Forums

Hi, He has installed many professional softwares and he wants the OS to be “stable”, so he doesn't want to upgrade Windows for fear that the Windows update may cause other issues. Also, Windows 10 20H2 is not That out of date, so he doubts whether the upgrade would solve the issue. Any other suggestions? (Additional info provided by the user if it helps you diagnose the problem: he logs in Windows as an Administrator account. Unfortunately he

4 Replies 7,207 Views
Groupy Technical Problem in Fences Stardock Forums

Hi, One customer reported a technical problem when he merge Microsoft Office Word tabs by Groupy, a white line that keeps blinking will appear in the top menu bar. (Video download link: https://we.tl/t-gbQqLCN6aj ) <p

1 Replies 4,147 Views
[DIGITALYCHEE] Groupy Technical Issue in Groupy Stardock Forums

Hi there, Recently we received a technical problem when he merge tabs through Groupy, however, it didn't work. Groupy is installed in default location. Strangely enough, the softward only works when Groupy is set to "Group only when Shift is pressed", and sometimes it works and sometimes it doesn't; some software can be grouped and some can't, with completely random results. He already t

4 Replies 7,207 Views
[DIGITALYCHEE] Product Key Association Email Query in Groupy Stardock Forums

Hi, Could you please help me check the email associated with this product key? The user cannot reactivate after reinstalling the operating system, prompting: "Email address is not valid for the product key." Key: Removed by admin In addition, If you need more information, just let me know. Thanks for your help, and wait for your reply! Best regards, <

1 Replies 3,250 Views
Reply to Two bugs in Groupy in Groupy Stardock Forums

[quote who="sdRohan" reply="7" id="3765994"] Hello, Sorry to hear you are having trouble. First, when merging multiple docx documents, the document window Probably be minimized automatically, and without any operations then wait for a few seconds before it is automatically maximized. Does it happen with both tab modes ('Visuals' in the config): 'Combine if possible' and 'Always place above'? Whi

10 Replies 18,218 Views
Two bugs in Groupy in Groupy Stardock Forums

Hello everyone, One customer encountered two Groupy bugs and hope to get verified and fixed. Both of these bugs occur when using the latest version of Microsoft Office 365 Word. First, when merging multiple docx documents, the document window Probably be minimized automatically, and without any operations then wait for a few seconds before it is automatically maximized. Secondly, when I open the docx document, there will be a bl

10 Replies 18,218 Views
[DIGITALYCHEE]Groupy Technical Issue in Groupy Stardock Forums

Hi, <div style="margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 16px; line-height: inherit; font-family: Calibri, Arial, Helvetic

1 Replies 2,931 Views
[DIGITALYCHEE] Fences Technical Issue in Fences Stardock Forums

Hi, <div style="margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stretch: inherit; font-size: 16px; line-height: inherit; font-family: Calibri, Arial, Helvetic

3 Replies 7,124 Views
[DIGITALYCHEE] Fences failed to start in Fences Stardock.net Forums

Hi, Normally, the error in the figure below is caused by the location of the non-C drive, but one of our customers has tried to reinstall the fences on the C drive, but the following error message will still appear after clicking "enter the product key" button. He also tried

4 Replies 9,914 Views
[DIGITALYCHEE] Fences Technical Issue in Stardock Software Stardock Forums

Hi there, Many customers reported a technical issue when they tried to install Fences in Disk D / E / F ...drives, the software installation would report an error that service could not be loaded and the installation package needs to be reinstalled. Is the software only allowed to be installed on the C drive? Thanks for your help and wait for your reply! Best regards, Hue Liu ----------------------------------------- DIGITALYCHEE <br /

1 Replies 2,643 Views