Funny thing is... This was a legitimately sealed game. It had never been opened. It had the factory seal tape on it too. It was not re-shrink wrapped.
Leadfoone
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I got a boxed sealed game... looked like it had never been opened... from a fairly reputable retailer. Opened the game, installed it... went to register it and guess what... stardock says that I have a serial number that was used for another registration... imagine that. Techsupport says... You can buy another one on the web site for 20 bucks. oh thanks.
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At least you didn't buy it from a store and get told that your serial number was already in use... They told me I will have to buy another one.
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Same thing happened to me. I will wait to see if you got a response.
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