Nevermind, found the reason: https://forums.sinsofasolarempire.com/374993 :)
tudydamian
I have the same problem. At first, it crashed at load time, then it disappeared completely from Impulse.
Well, first Stardock purchase here. Which is not really going as I planned... :)
@kyro: I used the same email address both on the site and in the store. I've already contacted support regarding this issue, and I've been waiting for a reply for them since Friday (well, I don't really expect an answer until tomorrow, since it's a weekend).
Yup. Got the email. And checked the "Registrations" page. They have the account allright, but apparently there are no products registered to that email address. That's odd, since my card got charged for the purchase. :( I can't login on the Store account - since whenever I reset the pass using the "forgot password" option and then try to login using the info I get in my email, I get a message saying "Sorry, You have reached the maximum number of failed logon attempts and will not be abl
@Ron Lugge: Well, since their site tells me that the address is already in use by another account whenever I try to create a new one, I think I pretty much managed to enter the correct email address in their form (twice). :) @kryo: Thanks for the tip. The account on the store oddly got locked while I tried to logon with the reset password. But I went to support.stardock.com and had the info emailed again. I got "Lookup Successful - Your order records have been located in our database. T
Here's the details on the screwup on their online shop, just to realize how odd it is: 1. I go in the shop and select the digital version, in order to buy it 2. It's added to the shopping cart 3. I proceed to checkout 4. I have no account on the shop, so I opt for creating one, in order to track my order 5. I enter all the info, click on checkout 6. I get the "purchase confirmed" message 7. I check my email, and nothing 8. Since I opted for creating the accou
Well, there's always the digital download version, which I tried to buy. I'll probably know on Monday if that's just a way to get people's money, or if you actually get the game as well. :)
...and stuff CAN go wrong. :) I just bought the game via the online shop 2 days ago. After finalizing the purchase, I got no confirmation email. So I decided to login on the shop account and see the status of my order - and it told me that I didn't have an account (though I specifically mentioned I wanted an account as well). When I tried to create one using the same email address, it told me that there already was an account using it. All in all, I got no email with the serial