basj

basj

Joined Last seen Member # 281
1 Posts 202 Replies 27,060 Reputation

Hello, Sorry to hear you are having issues. For account issue, it is best to raise support ticket using the link below, use the "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in. <a href="https://stardock.atlassian.net/servicedesk/customer/portal/4/gr

1 Replies 234 Views

Hello, Sorry to hear you are having issues. First, just to make sure Start11 get properly install, Please try, uninstall Start11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back. Latest Start11 v2.71 beta. If the same issue still appear, we need more informat

1 Replies 123 Views

Quoting StarDock260511 reply 3992834 Upgraded from Fences 4 to Fences 6. Got a Fences 5 was expected upon installation. Nstalled again and got this error message. I paid for a good nstall. Make it so.

53 Replies 34,689 Views

Hello, Sorry to hear you are having issues. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you. Basj, Stardock Community Assistant

4 Replies 335 Views

Hello, Sorry to hear you are having issues. Please try, uninstall Fences, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back. If the issue still appear, we need more information. You on Windows 10 or 11? Also need its full version and OS Build number. Use Winver.exe to get these numbers. <li

36 Replies 1,436 Views

Please try, uninstall Start11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products . (V2.71 Beta) Install it, reboot immediately again. Retest it and report back. If the issue still appear, Need more information on your system. Resolutions on your monitors. Windows Scale factor on your monitor (100%, 150%

4 Replies 910 Views

[quote who="rfajman" reply="5" id="3992791"] Why not include a link for downloading it? [/quote] There is a link to your account product download page up there If you don't see it in there, perhaps, you have some issue with your account. Please report back here. Thank you, Basj, Stardock Community Assistant

22 Replies 14,339 Views

Hello, Sorry to hear you are having issues. Perhaps you are having account issue. For account issue, it is best to raise support ticket using the link below, use the "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in. <a href="https://stardock.atlas

2 Replies 356 Views

User will never get notification for Beta released. If you wish to try it you'll need to download and install it manually. It should be available in your account product download page: https://store.stardock.com/myaccount/products . Added: With v2.71 Beta: You should be able to get something like this. <img src="https://cdn.stardock.us/forums/0/0/281/48fa0dad-da12-4add-85d9-98cc1ea957f4.j

20 Replies 1,394 Views

Hello, Sorry to hear you are having issues. Need few more information. You on Windows 10 or 11? Also need its full version and OS Build number. Please use Winver.exe to get these numbers. Groupy version installed. Post a screenshot on your Manual Grouping by dray and drop. Something like my screenshot below. Post a video showing us your issue <img src="https://cdn.stardock.us/forums/0/0/281/f163a2fd-9f60-4062-9083-291ee22352b5.

1 Replies 338 Views

Hello, I have forwarded your request to the Stardock Support Team for their review and recommendations. Please keep an eye on this thread for any updates. We really do appreciate your feedback, Thanks Note: Do know that you can always create a Portal Fences link to you actual desktop folder. And, as you should know, you can change Portal Fences to have list view. Thank you, Basj, Stardock Community Assistant.

2 Replies 392 Views

Hello, There is a newer version. Start11v2.71 Beta released recently, if you have not try it yet, please do. Please do the uninstall, reboot, download and install new one and reboot again. Retest it and report back. Note: We need to know your current Windows 11 full version and OS Build number. Use Winver.exe. Thank you, Basj, Stardock Community Assistant.

37 Replies 17,308 Views

Understood, I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you. Basj, Stardock Community Assistant

5 Replies 613 Views

Hello, Sorry to hear you are having issues. I tested this one. And, I can reproduce this one. But, I finally can somehow "Fix" the tabs to stay at the bottom edge on my system. What I did to make it stick at the bottom are these steps. Move the Fences at the bottom edge of the screen. Check if it roll up and roll back down as you move your mouse in and out of the Fences title area. Do a layout backup. Rename it to something easy for you to identify it l

5 Replies 613 Views

Hello, Sorry to hear you are having issues. First, Please try, uninstall Start11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products . Install it, reboot immediately again. Retest it and report back. If the issue still appear, we need more details. Windows 10 or 11? Also need its full version and OS Build num

3 Replies 416 Views

Hello, Sorry to hear you are having issues. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you. Basj, Stardock Community Assistant

3 Replies 580 Views