Hello, Sorry to hear you are having issues. For account issue, it is best to raise support ticket using the link below, use the "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in. <a href="https://stardock.atlassian.net/servicedesk/customer/portal/4/gr
basj
Hello, Sorry to hear you are having issues. First, just to make sure Start11 get properly install, Please try, uninstall Start11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back. Latest Start11 v2.71 beta. If the same issue still appear, we need more informat
If you have not try it yet, please try Clean boot: https://support.stardock.com/space/SHC/1334935592/Start11+Clean+Boot . Do note Clean boot need to be done with care. Try it and report back. Thank you, Basj, Stardock Community Assistant
Hello, Sorry to hear you are having issues. Have you tried clearing FF cache? Thank you, Basj, Stardock Community Assistant.
Quoting StarDock260511 reply 3992834 Upgraded from Fences 4 to Fences 6. Got a Fences 5 was expected upon installation. Nstalled again and got this error message. I paid for a good nstall. Make it so.
Hello, Sorry to hear you are having issues. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you. Basj, Stardock Community Assistant
Hello, Sorry to hear you are having issues. Please try, uninstall Fences, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back. If the issue still appear, we need more information. You on Windows 10 or 11? Also need its full version and OS Build number. Use Winver.exe to get these numbers. <li
Hello, Sorry to hear you are having issues. Start11? Also, just to confirm, it was working before, activated and working, yes? What changed? New software installed? Have you tried to reactivate it again? Do you get any error when you tried to reactivate it? Thank you, Basj, Stardock Community Assistant.
Please try, uninstall Start11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products . (V2.71 Beta) Install it, reboot immediately again. Retest it and report back. If the issue still appear, Need more information on your system. Resolutions on your monitors. Windows Scale factor on your monitor (100%, 150%
[quote who="rfajman" reply="5" id="3992791"] Why not include a link for downloading it? [/quote] There is a link to your account product download page up there If you don't see it in there, perhaps, you have some issue with your account. Please report back here. Thank you, Basj, Stardock Community Assistant
Hello, Sorry to hear you are having issues. Do you have issue getting to your account product download page? https://store.stardock.com/myaccount/products or click on here And from what I can check. You should be able to check the version information from the installatio
Hello, Sorry to hear you are having issues. Perhaps you are having account issue. For account issue, it is best to raise support ticket using the link below, use the "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in. <a href="https://stardock.atlas
Great, glad you found it. [e digicons]:thumbsup:[/e] Thank you, Basj, Stardock Community Assistant
User will never get notification for Beta released. If you wish to try it you'll need to download and install it manually. It should be available in your account product download page: https://store.stardock.com/myaccount/products . Added: With v2.71 Beta: You should be able to get something like this. <img src="https://cdn.stardock.us/forums/0/0/281/48fa0dad-da12-4add-85d9-98cc1ea957f4.j
Hello, Sorry to hear you are having issues. Need few more information. You on Windows 10 or 11? Also need its full version and OS Build number. Please use Winver.exe to get these numbers. Groupy version installed. Post a screenshot on your Manual Grouping by dray and drop. Something like my screenshot below. Post a video showing us your issue <img src="https://cdn.stardock.us/forums/0/0/281/f163a2fd-9f60-4062-9083-291ee22352b5.
Hello, I have forwarded your request to the Stardock Support Team for their review and recommendations. Please keep an eye on this thread for any updates. We really do appreciate your feedback, Thanks Basj, Stardock Community Assistant.
Hello, I have forwarded your request to the Stardock Support Team for their review and recommendations. Please keep an eye on this thread for any updates. We really do appreciate your feedback, Thanks Note: Do know that you can always create a Portal Fences link to you actual desktop folder. And, as you should know, you can change Portal Fences to have list view. Thank you, Basj, Stardock Community Assistant.
Hello, There is a newer version. Start11v2.71 Beta released recently, if you have not try it yet, please do. Please do the uninstall, reboot, download and install new one and reboot again. Retest it and report back. Note: We need to know your current Windows 11 full version and OS Build number. Use Winver.exe. Thank you, Basj, Stardock Community Assistant.
Hello, Sorry to hear you are having issues. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you. Basj, Stardock Community Assistant
Understood, I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you. Basj, Stardock Community Assistant
Hello, Sorry to hear you are having issues. I tested this one. And, I can reproduce this one. But, I finally can somehow "Fix" the tabs to stay at the bottom edge on my system. What I did to make it stick at the bottom are these steps. Move the Fences at the bottom edge of the screen. Check if it roll up and roll back down as you move your mouse in and out of the Fences title area. Do a layout backup. Rename it to something easy for you to identify it l
Hello, Sorry to hear you are having issues. First, Please try, uninstall Start11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products . Install it, reboot immediately again. Retest it and report back. If the issue still appear, we need more details. Windows 10 or 11? Also need its full version and OS Build num
Hello, Sorry to hear you are having issues. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you. Basj, Stardock Community Assistant
Next, please try clean boot and see if any other application is interfering with Groupy. https://support.stardock.com/space/SHC/1346994300/Groupy+Clean+Boot . Try it and report back. Thank you, Basj, Stardock Community Assistant
Hello, Sorry to hear you are having issues. I can't reproduce this one too. Perhaps, this issue also link to your other issue with Groupy. Lets work on your first issue first, and we circle back to this one once that one get resolved and this one still there. https://forums.stardock.com/541534 &n