I'm fixed!! Turns out my poor computer was rather littered with some nasty ....yeah, you can figure that out I'm sure. I was able to get rid of it (I hope) and wow what a difference! computer is faster, and programs are faster (and object dock is functioning like it should!!) woohoo! now to go and close my ticket :) (and do some exploring with my new dock) any sugestions you think I should try? Thanks guys! Hei
[quote who="Hankers" reply="11" id="3471198"] Quoting ravenleigh, reply 9How long does it usually take for help to "arrive"? Stardock Sales and Support are open Monday - Friday (9am-4pm EST). Every effort is made to respond to queries as quickly as possible, though emails sent after-hours and on weekends will generally not be seen until the following work day. https://www.stardock.com/about/contactus.asp Unfortunately, it is the w
[quote who="Island Dog" reply="3" id="3471028"] If you've already submitted a ticket, don't submit a new one. Just post the ticket number you received here. [/quote] The ticket number I got is VAV-855-97994
How long does it usually take for help to "arrive"? I've been scanning that help desk, nothing seems to be relevant to the problem I'm experiencing. The more I see of Object Dock screenshots, it seems that the one I have is only partially installed. (would account for the non functioning settings)?
I'm 99 % sure this is the email on my account, as proof that I've received automatic replies from star dock with 1. My receives of purchase, 2. They received my help request, and 3. An email welcoming me to a help desk. have I missed something?
I think I messed up the first time I emailed for help, because I didn't get a ticket ID before.... I'm hopeful now :)
thank you for the reply, and unfortunately I did (the day I submitted my payment and found the program I was looking forward to playing with didn't work) and as of yet I've not heard a reply. I'll try again. It's not evven really about the money (tho I hate just throwing money away, I'd chock it up to lesson learned) it's just that all these skins and whatnot look so awsome, I wanted to experience them myself on my own computer :/ sigh...</
I recently downloaded and installed object dock. (and even subscribed to the wincustomize site) however, I'm having quite a bit of trouble running this program, plus I get nothing when I click on settings from the bar. (nothing comes up for me) no help, no config window, nothing.... I have the bar, I get various options when I right click, ie: add view position (ect..) but settings is non functioning. I am using windows 7 home addition. </p
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