amerles

amerles

Joined Member # 3493490
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Both profitability and staff morale have consistently improved since the company began measuring them. Electronics is now a profitable member of the group, and this is attributed to the re-engineering. Staff turnover has reduced. There is a real team atmosphere within the business; employee relations and work habits are greatly improved as people feel that they are working for the good of the company, rather than being independent and indifferent to their job.

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No change was implemented without agreement from everybody. All the employees participated in the changes and had power to design the way they wanted their tasks to work. Employees were given responsibility for their own tasks and it was up to them to perform. Additionally, the business plan was documented and hung in reception for all to see. This outlined the tasks involved in completing each change and each of these tasks had owners who had to complete their tasks by the agreed due dates.<

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