CariElf

CariElf

Joined Last seen Member # 43920
9 Posts 95 Replies 2,542 Reputation
Reply to Elemental will not run (0xc0000005) error in WOM Support Elemental Forums

My best guess is that you have a corrupted DirectX install. This could be caused by another game shipping the wrong version of the dll for you OS, or actually modifying the file. So, as a warning, fixing this problem may break one of your other games, but if you're having problems with other steam games, maybe this will fix those as well. It may be just the one file, D3D9_41.dll, so you could start by just deleting that and then trying the directx redist install aga

21 Replies 35,461 Views
Reply to Elemental will not run (0xc0000005) error in WOM Support Elemental Forums

Can both of you please get this tool http://www.dependencywalker.com/ and load elemental.exe with it and then save the report and upload it using dropbox or a similar service? When an application crashes on startup like this, it's usually because it's having trouble loading a particular dll. The dependency walker should help us figure out which one is having trouble.

21 Replies 35,461 Views
Reply to Elemental will not run (0xc0000005) error in WOM Support Elemental Forums

DoomWaffle, have you tried a clean re-install of Directx? The entry point procedure usually refers to a version mis-match. It's possible that another game on your system installed the D3DX9_41.dll and that it's not the correct version for your OS.

21 Replies 35,461 Views
Reply to Elemental will not run (0xc0000005) error in WOM Support Elemental Forums

DoomWaffle, Try making a shortcut to GDF_Elemental_Install.exe. Right click on it and choose properties. Left-click in the target field and hit the end key, followed by space. Add the world install. Click the OK button, then run the shortcut as an admin. This will attempt to re-make the texture atlases, which should be saved to C:\ProgramData\Stardock\Elemental - War of Magic\screens. It'll probably give you the error about addi

21 Replies 35,461 Views
How to report a problem in WOM Support Elemental Forums

If you're having problems running Elemental, please provide your debug.err file. It will always be located in My Documents\My Games\Elemental and is recreated each time you run the game, so make sure to grab it immediately after experiencing an issue. You can upload it to pastebin or a similar text hosting service and post the link they provide in your help request thread here on the forums (please don't post

25 Replies 34,901 Views
Reply to It IS coming today for beta testers in War of Magic Elemental Forums

[quote who="bllevinson" reply="46" id="2721551"]Forgive me for coming late to the party, but how am I to know when it is available? I am a beta tester. Do i need to keep checking the forums, will there be an email, or do i just keep looking on impulse for an 8/22 update?[/quote] Frogboy will most likely make a post when it's available, but you can also join us in #elemental on irc.stardock.com. If you don't have a preferred IRC client, click on the community tab in Impulse

68 Replies 49,487 Views
Reply to Possible Broken Street Date in War of Magic Elemental Forums

[quote who="Raiderredleg" reply="6" id="2720063"]Possible broken street date? The post had pictures of the game.[/quote] It matters whether or not this was an independent action on the part of the employee, the store, or if this is a chain wide problem.

80 Replies 14,902 Views
Reply to Sigh... you had me in War of Magic Elemental Forums

[quote who="Nesrie" reply="84" id="2706226"] Quoting CariElf, reply 83 Quoting Raven X, reply 60 The only thing that Stardock has EVER done to miff me even a little bit was to stop putting out their patches as stand alone downloads. I do Completely Understand this is to help fight piracy and I'm sure it's a wise decision. Many, MANY, other companies have gone this route in the last few years. I don't like it, but as TwoHawks says above me, it's the reality of

112 Replies 264,823 Views
Reply to Sigh... you had me in War of Magic Elemental Forums

[quote who="Raven X" reply="60" id="2701431"]The only thing that Stardock has EVER done to miff me even a little bit was to stop putting out their patches as stand alone downloads. I do Completely Understand this is to help fight piracy and I'm sure it's a wise decision. Many, MANY, other companies have gone this route in the last few years. I don't like it, but as TwoHawks says above me, it's the reality of the situation.[/quote] It was actually also a lot more work for us to make se

112 Replies 264,823 Views
Reply to [BETA 4][CRASH] on start up =( in WOM BETA Builds Elemental Forums

Try going to C:\ProgramData\Stardock\Elemental - War of Magic\screens and delete the files there. That should cause the files to be re-created. If you continue to get the error after clearing out those files, it may be that the DXAtlasWin.exe file didn't get updated. Did you get prompted to reboot after updating?

7 Replies 3,415 Views
Reply to Elemental BETA 3-C in Elemental Dev Journals Elemental Forums

We're working on another update with a fix for a road crash (hopefully will fix all the road crashes) and the bug where you can't build improvements after loading a save game.

108 Replies 335,926 Views
Reply to Elemental – Beta 3B Changelog in Elemental Dev Journals Elemental Forums

[quote who="Rincewind57" reply="25" id="2684596"] Five minutes for the countdown of the "within the next hour"... Anybody that has done any software development knows that software has a funny effect on space-time. "It is pretty much done... wait, there's a tiny bug. I'll fix it first." Two hours pass. "Actually, it breaks the entire program. Oh dear... I hope this can be f

87 Replies 288,921 Views