CariElf

CariElf

Joined Last seen Member # 43920
9 Posts 95 Replies 2,542 Reputation

It's not reporting any errors creating the device, although the debug.err said that you're still launching in fullscreen mode. Is it making a zip or .dmp file at C:\ProgramData\Stardock\Elemental - War of Magic ? (It's a hidden folder, but you should be able to go to it by pasting the folder name in explorer). If so, please post it at dropbox.

7 Replies 2,258 Views

I've fixed the bug with trying to edge scroll right and increased the default scroll speed, and changed the slider for scroll speed option to have notches so that you can get better results. Edge scrolling doesn't work in windowed mode because if you move your mouse off the window, it loses focus. We used to have it check when it got near the edge, but this caused other errors.

10 Replies 3,628 Views

I've fixed the bug with trying to edge scroll right and increased the default scroll speed. Edge scrolling doesn't work in windowed mode because if you move your mouse off the window, it loses focus. We used to have it check when it got near the edge, but this caused other errors.

3 Replies 933 Views

If you happen to do this again by accident, please post your debug.err file as it might contain errors that will help us track this down. I'm not sure why it would break to the point of needing to re-install; losing the device usually doesn't cause permanent damage. Did you try rebooting before you tried re-installing?

8 Replies 1,497 Views

Copying my reply from the other thread: The next update will have an updated overlay which should return more helpful error messages. In the meantime, you can check the folders I mentioned above for the log files and look at one of the files whose name starts with CVPLoginResponse. If you see the message "Sorry but your account does not have access (a valid registration) to this title" it usually means that your Impulse account uses a different e-mail than the one you pr

5 Replies 2,695 Views

Iswallie, I've responded to your support ticket and your problem will be taken care of shortly. The next update will have an updated overlay which should return more helpful error messages. In the meantime, you can check the folders I mentioned above for the log files and look at one of the files whose name starts with CVPLoginResponse. If you see the message "Sorry but your account does not have access (a valid registration) to this title" it usually means that your Imp

3 Replies 1,898 Views

I'll copy my reply from the other thread If it happens again, there are some debug files that you can send us. On Vista and Windows7, zip up the folder C:\ProgramData\Stardock\Elemental - War of Magic\ImpulseReactor and send it to [email protected] . On XP, the folder is D:\Documents and Settings\All Users\Application Data\Stardock\Elemental - War of Magic\ImpulseReactor. I'll also speak with the overlay programmer ab

5 Replies 2,695 Views

If it happens again, there are some debug files that you can send us. On Vista and Windows7, zip up the folder C:\ProgramData\Stardock\Elemental - War of Magic\ImpulseReactor and send it to [email protected] . On XP, the folder is D:\Documents and Settings\All Users\Application Data\Stardock\Elemental - War of Magic\ImpulseReactor. I'll also speak with the overlay programmer about returning the correct error message.

3 Replies 1,898 Views

Did you get an error message from your firewall and that's how you knew it was your firewall, or did you just try disabling the firewall after Elemental closed? Did you get an error from Elemental saying that it couldn't download the data files?

1 Replies 478 Views

I've actually just fixed that bug; the movement cost was being deducted when the unit started moving rather than when they finished the move. There's still a lot of features not enabled yet. You may want to wait to pass final judgement on the game. As for being able to cancel your pre-order, the short answer is no. https://store.stardock.com/policy.aspx

22 Replies 5,563 Views

[quote who="coreimpulse" reply="14" id="2637485"]From that screenshot, I'm assuming this game will need at least a DirectX10 card to run, am I right?[/quote] No. You'll need a DirectX 9c card that supports Shader 2, although be mindful that some of the video cards lie about what they actually support.

135 Replies 486,810 Views

Try going to C:\Documents and Settings\All Users\Application Data\Stardock\Elemental - War of Magic and delete your Screens folder. Then do a verify install to make sure that you have everything. If it says that you have a good install, try turning off anti-aliasing.

6 Replies 5,571 Views

[quote who="EadTaes" reply="49" id="2592716"]Well I can play other games with aliasing no problem.[/quote] That may be true, but we are seeing a pattern with the 8800, which is why I contacted NVidia, and there was a similar bug with anti-aliasing when we were working on GalCiv2. We're still looking into it, but it helps to have NVidia looking at it on their end as well. Luckily, they're very responsive over at NVidia, always ready to help.

53 Replies 24,077 Views

Try going to C:\Documents and Settings\All Users\Application Data\Stardock\Elemental - War of Magic and delete your Screens folder. Then do a verify install to make sure that you have everything, as there's an error message about not being able to find a minimap window. If it says that you have a good install, try turning off anti-aliasing. We've been seeing problems with the Nvidia 8000 series.

11 Replies 3,849 Views

[quote who="EadTaes" reply="46" id="2592454"]I can start the game on x2 aliasing, but it will normally crash repeatedly after 6 to 12 turns. With it off I made it to 50+ turns. Before I was using x4 and x8 also does not work.[/quote] I've contacted NVidia so that they can check to see if this is a bug in their drivers or if it's something that we need to fix in Elemental.

53 Replies 24,077 Views