sdRohan

sdRohan

Joined Last seen Member # 4871965
7 Posts 189 Replies 28,404 Reputation

[quote quoting="post"] The mouse will not scroll over to the secondary. Have uninstalled and reinstalled several times. [/quote] 99% of the time, its a connection issue, please see: https://support.stardock.com/space/SHC/1287946260/Multiplicity+Connection+issues+101 Sean Drohan Stardock Productlifecycle Manager

4 Replies 1,367 Views

[quote who="dominic3" reply="6" id="3982097"] I did and it did not work. It seems this text is stored in the registry. [/quote] No Start11 language settings are 'stored in the registry'. What I believe you are seeing is Start11 just reading what Windows is reporting - Start11 is just displaying it. What may NOT fix this, but have the most effect to have stuff in English, is to copy the en.lng file, paste it back, and rename it to de.lng. Again, I dont belie

12 Replies 8,929 Views

[quote who="Madspec" reply="13" id="3981985"] Now I am getting this ... [/quote] Hmmmm, are you running MP (and WInDBG) on a non-Admin account? As a test, create a new local admin account and see if you still get the MP error <a href="https://support.microsoft.com/en-us/windows/m

15 Replies 3,917 Views

This is a bit of a process but the best way to find the cause is to capture a dump. https://support.stardock.com/space/SHC/2122055681/Manually+Collecting+Multiplicity+Crash+Dumps As noted, the file will be LARGE. So uploading it to a Cloud drive service (OneDrive, GoogleDrive, etc) and pasting a shared link here would be helpful. Sean Drohan Stardock Produc

15 Replies 3,917 Views

[quote who="Madspec" reply="7" id="3981930"] And I'm getting this error often also when I try to get in, The mouse cursor goes sluggish and I get this. [/quote] Get into what and on the Secondary or Primary? If the Secondary, do you also have it on the exact same version? Is there anything in your event log tha

15 Replies 3,917 Views

[quote who="dplautatstardock" reply="8" id="3981936"] Stardock, please update this document: Multiplicity Support FAQ » Forum Post by Island Dog re: checking the Fake pointer setting. [/quote] While we have some gaps in updates, the official support section is what should be considered scripture https://support.stardock.com/space/SHC/1381007451/Secondary+Con

15 Replies 3,917 Views

[quote who="Madspec" reply="5" id="3981925"] The secondary computer is an Asus NUC 15 Pro (Desktop). I could let a mouse plugged in but the point of the software is to be able to control my secondary computer without keyboard and mouse. [/quote] And of course you dont need to use them (the Secondary M\KB) but for some reason your PC is not registering the fake pointer without it plugged in. Sean Drohan Stardock Product Lifecycle Manager.

15 Replies 3,917 Views

[quote who="Madspec" reply="3" id="3981881"] Yes, with a mouse plugged in everything is ok. [/quote] Is the Secondary a laptop or a desktop? I ask as if Windows does not see input devices (or sound output, speakers), it powers things off to preserve power efficiency. That said, for now, is this a workable solution for you, to have a mouse plugged into the Secondary? Sean Drohan Stardock Product Lifecycle Manager

15 Replies 3,917 Views

[quote]The "Enable fake pointer" option is on but it still does the same thing. [/quote] If that is off, but you still have a legit wired mouse plugged into the remote Secondary, does it work then? Sean Drohan Stardock Product Lifecycle Manager

15 Replies 3,917 Views

Are you using (either of the) IP addresses to connect or the hostname (from the search)? If from the search, try entering in (either of the) IP addresses You may also want to fire up a command window, then ipconfig, to see what is showing the extra IP address. Lastly, this is still the best resourse for troubleshooting MP connection issues:

4 Replies 1,952 Views

All, Start11 2.56 has been released. For details, please see: https://forums.stardock.com/539280/start11-256-release-feedback As always, thank you for your time, feedback, and support Sean Drohan Stardock Product Lifecycle Manager

90 Replies 54,629 Views

All, Start11 2.56 has been released. For details, please see: https://forums.stardock.com/539280/start11-256-release-feedback As always, thank you for your time, feedback, and support Sean Drohan Stardock Product Lifecycle Manager

30 Replies 21,002 Views

Groupy 2.3 has been released. For details, please see: https://forums.stardock.com/539281/groupy-230-release-feedback As always, thank you for your time, feedback, and support. Sean Drohan Stardock Product Lifecycle Manager

22 Replies 26,989 Views

Known issues While we appreciate all feedback, please remember that we offer no official support for beta \ preview \ developer channel versions of Windows. If you report issues while in any of those early release channels, you should not expect them to be addressed unless it still exists in a retail version of Windows. tbd

28 Replies 16,414 Views

With the Groupy 2.3 release today, we are creating this thread so that users can report any observed issues. [confluence title=""]https://stardock.atlassian.net/wiki/spaces/SHC/pages/1452998657/Software+Release+Template[/confluence]

28 Replies 16,414 Views

Known issues While we appreciate all feedback, please remember that we offer no official support for beta \ preview \ developer channel versions of Windows. If you report issues while in any of those early release channels, you should not expect them to be addressed unless it still exists in a retail version of Windows. tbd

45 Replies 11,814 Views

With the Start11 2.56 release today, we are creating this thread so that users can report any observed issues. [confluence title=""]https://stardock.atlassian.net/wiki/spaces/SHC/pages/1452998657/Software+Release+Template[/confluence]

45 Replies 11,814 Views

[quote who="bluehawk19769274" reply="12" id="3981392"] Ok, Do I need to install that on my secondary too, or just the primary? [/quote] If the Primary is what is crashing,that is where you would install WinDBG and make it your default debugger. This is an involved process and we appreciate your effort. Sean Drohan Stardock Product Lifecycle Manager

13 Replies 5,508 Views