steveaanderson411

steveaanderson411

Joined Last seen Member # 4918618
0 Posts 0 Replies 125 Reputation

They wanted bank transaction details. I sent them this as well as the PayPal transaction. surely this highlights my purchase. I couldn’t make this up? please help or I’ll be forced to raise a non delivery of the product with PayPal and my bank. i appreciate your support. steve

21 Replies 16,451 Views

I think I will have to get onto Paypal to request a refund as I am not getting anywhere with this. I paid my £7.99 for my Fences 4 Product Key. I have sent proof and I have not received the key after a month. I have been a loyal customer over the years and bought many of your products. Not happy! Steve

21 Replies 16,451 Views

Many thanks Azdude, I am not usually a complainer, but I don't seem to be getting anywhere. I really appreciate your time and help in supporting me. Cheers Steve

21 Replies 16,451 Views

Hi again, If I don't receive a product key, I will request a refund via Paypal/my bank and state that the product was never received.

21 Replies 16,451 Views

Hi again, I sent it via the Stardock website. Could you look into this for me. I sent proof of my PayPal transaction earlier. many thanks. Steve

21 Replies 16,451 Views

Hi again, I have raised a ticket a few days ago and still I have heard nothing. I paid £7.99 for the Fence 4 and I still have no product key. Can I either have a refund or the product key please. If I get a refund, I will try purchasing the product again and hopefully a product key will be sent to my email address. Thanks again for your support. Steve

21 Replies 16,451 Views

Hi there, I have already done this and it is not showing my purchase, therefore no product key. I didn’t even receive a pdf receipt which I normally would. I need a product key which has been paid for via PayPal. I tried sending to support email but only got an automated email. Many thanks Steve Anderson

21 Replies 16,451 Views

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21 Replies 16,451 Views

Hiya, I have uninstalled 3.10 and reinstalled 3.09 and everything is back as it was. Great that you can keep setting on an uninstall. Let me know when the issue with 3.10 is fixed. Many thanks SA

168 Replies 404,060 Views

I have just downloaded the Fences update and although my icons are there the Fences Boxes have disappeared. I did another restart, and I get this? I tried as suggested but nothing happens, I tried another restart, Should I download previous version until this is resolved? Many thanks SA

168 Replies 404,060 Views